Key Holder

3M HEALTHCARE; Greenwich (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

Everything but Water in Greenwich, Connecticut is seeking a Key Holder to create a customer-centric environment through exceptional service. In this role, you will work closely with the Store Management team and supervise Sales Associates while maintaining brand standards.

The ideal candidate has 2-4 years of retail sales experience, effective customer engagement skills, and availability for nights and weekends. This position offers a supportive work environment with a focus on customer satisfaction.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.

Responsibilities

• Support business needs and supervise Sales Associates.
• Deliver exceptional customer service.
• Maintain brand standards around cleanliness and organization.

Skills

Customer engagement skills

Interpersonal skills

Communication skills

Job description

The Key Holder

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Qualifications

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Effective customer engagement skills
• High level interpersonal and communication skills
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Equal Opportunity & Fair Chance Statement Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and "Ban the Box" laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.