Key Holder

Everything But Water, LLC; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Benefits for eligible associates

Job summary

Everything But Water, LLC is seeking a Key Holder to work with the Store Management team to create a customer-centric environment. You will partner with Associates to support the company’s service model and brand standards.

Responsibilities include shift coverage, coaching Sales Associates, delivering exceptional service, and maintaining store presentation. This role requires evenings, weekends, and holidays availability and a strong focus on sales goals.

Qualifications

• 2–4 years in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends and holidays
• Effective customer engagement skills
• Strong communication and interpersonal skills
• Stand/walk 8 hours, climb a ladder, lift 15 pounds
• Must be 18 years or older
• Fluent in English

Responsibilities

• Works with Store Manager to ensure shift coverage and occasionally supervise Sales Associates
• Deliver exceptional customer service aligned with selling model and brand standards
• Maintain cleanliness, organization and visual presentation in the store
• Understand sales goals and align behaviors to achieve them

Skills

Retail experience

Supervisory

Customer engagement

Interpersonal communication

Availability nights weekends holidays

Physical endurance

Fluent English

Age 18+

Job description

Position Location: The Summit

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Qualifications

• 2-4 years of experience in retail sales
• 1 year of supervisory experience
• Availability must include nights, weekends, and holidays
• Effective customer engagement skills
• High level interpersonal and communication skills
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds
• Must be 18 years of age or older
• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!

Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.

Equal Opportunity & Fair Chance Statement

Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.