Key Holder

Wilson Sporting Goods; Beverly Hills (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Wilson Sporting Goods is seeking a Keyholder with a passion for sports and high-quality customer service in Beverly Hills. You will lead your team, manage store operations, and create exceptional experiences for athletes. This role requires at least two years of sales experience and a commitment to teamwork and excellence.

Benefits

Complimentary Wilson tennis racquet

Free monthly tennis training sessions

Education reimbursement

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Team-building outings

Discounts on products

Qualifications

• Minimum 2 years' experience in a sales environment.
• Strong passion for consumer experience with outstanding communication skills.
• Experience leading a team in a retail setting.

Responsibilities

• Deliver exceptional athlete experiences and motivate the advisor team.
• Handle cash transactions and manage inventory.
• Open and close the store as the leader on duty.

Skills

Communication

Problem Solving

Customer Experience

Job description

Overview

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream.

We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add hard-working, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.

What You'll Do

Wilson Sporting Goods is expanding our business through thoughtful, elegant, technical sportswear and experiential retail stores. We believe that the Athlete Advisor role is the most important role in the company. As a Keyholder, you create an exceptional athlete experience by educating on our performance sportswear and hardgoods. You are the best Advisor on the floor and lead by example. You deliver the daily sales plan through motivating and coaching the Advisor team to create a world class customer experience.

Specific responsibilities include, but are not limited to:

• Deliver exceptional athlete experiences.
• Cash handling and register transactions.
• Accept returns – verifying items are in line with policy.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to ensure store is clean – cleaning and tidying throughout the day.
• Support store projects and brand initiatives.
• Maintain up to date product education on the latest equipment and sportswear.
• Merchandise the store for ease of shopping, education, and beauty.
• Maintain open and transparent communication with your team and store leadership.
• Deliver on daily sales plan when leading the floor.
• Open and close the store as the store leader.

What We're Looking For

This role requires two or more years’ experience in a sales environment.

Other qualifications include:

• You are passionate about delivering an exceptional consumer experience, every day.
• You have never met a stranger and love solving for the needs of every athlete who comes in your store.
• You have outstanding communication skills.
• You are driven by a high level of autonomy and excel in an entrepreneurial environment.
• You value bold ideas and pursue progress at every turn.
• You stand up with conviction for what you believe in, acting with integrity and respect in every situation.
• You have experience leading a team and supporting your store management.

What We’ll Provide

The pay range for this role is between $22.00/hr - $23.50/hr at the time of this posting.

We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including:

• Receive a complimentary Wilson tennis racquet upon joining our team
• Enjoy free monthly tennis training sessions with a professional coach, open to all store employees
• Paid time off for part- and full-time employees
• Education reimbursement
• Medical, dental and vision
• Pre-tax transit discounts
• 401(k) with company match
• Life insurance
• Paid maternity/paternity leave
• Professional development opportunities
• Volunteering programs
• Team-building outings
• Discounts on Wilson and Amer Sports products

Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.