Key Accounts Manager (Facilities) - National

Compass Group; National (WV); On-site; USD 42,000 - 50,000; Full time

Job summary

A leading facility management company is seeking a Key Accounts Manager to oversee operations for multiple sites with a focus on delivering exceptional soft services. The ideal candidate will possess a strong operational background, proven experience in managing P&L, and the ability to inspire high-performing teams.

Qualifications

• Strong FM background delivering soft services.
• Proven success managing complex, multi-site operations.
• Solid P&L experience with focus on cost control.

Responsibilities

• Own the client relationship for a high-profile, multi-site account.
• Deliver outstanding FM services including cleaning and maintenance.
• Drive financial performance and ensure compliance.

Skills

Operational Excellence

Client Satisfaction

Financial Performance

Team Development

Multi-site Operations

Education

Relevant FM or management qualifications (e.g., NEBOSH, IWFM, ILM)

Job description

Key Accounts Manager (Facilities) - National

Location: National (ideal home base Sheffield area). Sites located in Norwich, Derby, West Yorkshire, Blackburn, and York.

Salary: Up to £50,000 per annum (DOE).

Make Your Next Move Count

Are you a results-driven leader who thrives on operational excellence, client satisfaction, and commercial success? We are looking for a Key Account Manager to oversee one of our newest contracts, managing Soft FM services, inspiring teams, and driving performance across 6 sites.

This is your chance to join a forward-thinking facilities management company where people, performance, and partnerships matter.

What You’ll Be Doing

1. Own the client relationship: Be the go-to contact for a high-profile, multi-site account.
2. Deliver outstanding FM services: Cleaning, security, catering, vending, and maintenance.
3. Lead from the front: Inspire, manage, and grow high-performing teams.
4. Drive financial performance: Take full P&L responsibility and meet key commercial targets.
5. Grow the account: Identify new opportunities and support retention strategies.
6. Ensure compliance: Champion health & safety and regulatory standards across all sites.

What You Bring

• Strong FM background delivering Soft services.
• Proven success managing complex, multi-site operations at an account management level.
• Solid P&L experience with a focus on cost control and financial performance.
• Confident communicator skilled in building senior client relationships.
• Inspirational leader focused on team development and engagement.
• Commercially savvy with a proactive, solutions-focused mindset.
• Valid driver’s license.

Bonus Points If You Have

• Experience delivering change or transformation projects.
• Relevant FM or management qualifications (e.g., NEBOSH, IWFM, ILM).

At 14forty, we aim to make workplaces better by prioritizing people and planet, focusing on operational impact to allow businesses to concentrate on what truly matters.

For more information about careers at 14forty and our benefits, please visit: Careers at 14forty.

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate diversity and strive to build a culture of respect and empowerment.