Key Accounts Customer Service Intern

Kalmbach Feeds; Bellaire Gardens (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Kalmbach Feeds’ Key Accounts Customer Service team seeks a perceptive, proactive individual who can relate to people at all levels and balance customer needs with company goals. You will work independently, support the Key Accounts Manager, and be willing to commute to our Upper Sandusky, OH office.

The ideal candidate has strong communication, sharp analytical thinking, detail orientation, and proficiency with Windows and Excel.

Qualifications

• Demonstrate strong verbal and written communication skills.
• Exhibit high energy and proactive customer service in a dynamic environment.
• Provide attentive, accurate support to key accounts.
• Be detail-oriented and well organized.
• Proficient with Windows-based software, especially Excel.

Responsibilities

• Support the Key Accounts Manager in daily customer service tasks.
• Relate to individuals at all levels to understand needs and goals.
• Maintain customer relationships and uphold Kalmbach Feeds’ service standards.
• Be willing to commute to the Upper Sandusky, OH office.

Skills

Analytical thinking

Verbal communication

Written communication

Attention to detail

Self-starter

Tools

Excel

Job description

About the Role:

The Kalmbach Feeds Key Accounts Customer Service team requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image.

• You are a dependable self-starter with the ability to work independently without constant direction or supervision.
• You perform additional duties as directed by the Key Accounts Manager
• You’re willing to commute to our corporate office located in Upper Sandusky, OH.

Who you are:

• Possess high energy level and the drive required to proactively execute Customer Service duties within a dynamic business environment
• Exhibit a strong analytical thinking ability
• Demonstrate exemplary verbal and written communication skills
• Thrive in fast pace, ever-changing environment
• Acquire a strong attention to detail and is well organized
• Proficient in Windows based software programs, especially Excel

About the Team:

At Kalmbach Feeds, our Key Accounts Customer Service team goes above and beyond to provide professional, knowledgeable, efficient, and honest service all while being respectful and building customer relationships. We understand the importance of keeping customers happy and strive to do this all while having fun and being positive! Our team believes in the value of the Golden Rule and insures each interaction with a customer leaves them feeling appreciated. This department determines the reputation of our company and continues to incorporate our company’s mission.

About the Company:

Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family’s traditional core values have served as the compass for consistent success for over five decades, and the company has become the regional leader within the animal nutrition industry.

Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it.

Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required.