Key Account Specialist for Plovdiv

MSD; United States; Hybrid; USD 70,000 - 100,000; Full time

Job summary

A leading company in the pharmaceutical industry is seeking a Key Account Specialist (KAS) for Vaccines. This role emphasizes achieving targets in vaccine awareness and involves deep interaction with healthcare professionals across the allocated region. The successful candidate will exhibit strong medical discernment, strategic thinking, and effective communication skills to foster important relationships and drive vaccine adoption.

Qualifications

• Minimum relevant experience in customer-facing role within Pharma, especially in Vaccines.
• English and Bulgarian proficiency required.
• Experience with general practitioners and gynecologists is a plus.

Responsibilities

• Achieve quantitative and qualitative objectives for vaccine awareness and coverage.
• Establish professional relationships with stakeholders and KOLs.
• Plan and lead local events and promotional presentations.

Skills

Strong medical and commercial acumen

Problem Solving

Strong interpersonal and communication skills

Customer Orientation

Agile and willingness to learn

Education

University degree from accredited university, preferably Medical Doctor or Pharmacist

Job description

Job Description

The Key Account Specialist (KAS) Vaccines is the Company’s key contact with all relevant stakeholders across the vaccines journey in his/her region (vaccinators, vaccines adoption influencers, pharmacists, regional wholesalers’ representatives, etc.). His/her mission is to promote assigned vaccines, raise assigned vaccines awareness and coverage on their designated territory in line with the marketing strategy and in alignment with all compliance procedures.

The KAS Vaccines reports to Team Lead Vaccines. The job holder has primary responsibility for the achievement of the quantitative and qualitative objectives in order to meet the assigned plans and increase of Company vaccines awareness and coverage within his/her allocated area. He/she acts with a high degree of autonomy in providing high quality medical information and advice to customers, ability to deliver engaging and informative promotional presentations, reveals and act upon customers’ needs, leading the plan and organization of local events, gathering business and market insights and provide data-driven proposals for optimizing the opportunity potential in his/her region. The KAS Vaccines should be an expert on Company vaccines journey across his/her region. He/she is expected to drive vaccines journey gap resolutions proactively within his/her allocated area in close collaboration with his/her manager and other relevant functions.

Location of the position: Plovdiv City

Responsibilities:

• Responsible for the achievement of the quantitative and qualitative objectives, Company vaccines awareness and coverage in his/her area and for the achieving of quarterly and yearly target plans
• Responsible for establishing professional relationship and long-term partnership with the respective stakeholders and KOLs across his/her region
• Providing on label and high-quality promotional information to the customers
• Developing short and mid-term plans for his/her region and adapt readily to rapidly changing circumstances
• Planning, organizing and leading local events across his/her region. During these events to deliver promotional presentations in engaging and highly professional manner to promote product use and enhance the Company’s image in close collaboration with other functions (assistant, medical, marketing, etc.). The job holder also actively supports the CFT in the organization of national symposia as required
• By analyzing the available data in close collaboration with the Digital Data and Operations department to take data-driven decisions about her region on HCPs prioritization and future promotional opportunities and makes appropriate customer target submissions and recommendations to his/her manager
• Monitoring the wholesaler and retailer activity in his/her area to ensure timely availability of Company products to the customers
• Providing timely feedback to marketing on the impact of promotional literature and other marketing materials
• Ensuring that all reports to his/her direct manager are sent on time and actively participates in the cycle meetings
• Exchange of feedbacks with Commercial Lead, BCM, Market access and other peers
• Providing feedback to Medical Advisor to ensure relevant medical information to key customers is returned as needed
• Taking accountability to upgrade his/her professional skills through ongoing trainings, promotional literature and other relevant sources in order to remain up-to date on all matters pertaining to his/her professional responsibilities. Follow up on his/her individual development plan in close collaboration with his/her direct manager and make sure that all his/her development needs required for the job are discussed and met
• Under his/her responsibility assures highest ethical principles conducting Local law, SOPs and regulations

Requirements:

• Minimum: University degree from accredited university, preferably Medical Doctor or Pharmacists
• Minimum: Relevant commercial experience in customer facing role within Pharma, in Vaccines
• Previous experience working with general practitioners and gynecologists a very big plus
• Language: Bulgarian and English proficiency and understanding
• Strong medical and commercial acumen
• Knowledge of regional market, customers and vaccines journey
• Strategic, analytical and very good administrative skills
• Problem Solving and ability to take data-driven decisions
• Self-motivated with the ability to perform with a high level of independence
• Strong interpersonal and excellent communication skills
• Influencing/Negotiation skills: Ability to understand both internal and customer perspectives
• Customer Orientation: Proactively identifies and anticipates customer requirements, expectations, and needs. Demonstrates a strong desire to help customers make their business successful.
• Capable of analyzing complex situations with calm and lucidity, eliminating redundant information and retrieving only those necessary for his activity/objectives
• Foster collaboration and capable of working cross functional
• Demonstrating ability to prioritize tasks and effectively manage his time
• Agile, willingness to learn and upgrade his/her professional skills
• Ability to work in dynamic and fast-changing environment
• Demonstrate ethics and integrity

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Required Skills:

Preferred Skills:

Job Posting End Date:

06/15/2025

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.