Key Account Specialist

Syneos Health, Inc.; Washington (District of Columbia); On-site; USD 120,000 - 133,000; Full time

Benefits offered by this job

Health benefits (Medical)

Dental and Vision

401k match

Flexible PTO and sick time

Company car or car allowance

Commissions/bonus eligibility

Job summary

Syneos Health is seeking a Key Account Specialist in Washington, DC to lead territory sales efforts and engage healthcare professionals with product expertise. You will deliver tailored clinical brand presentations, build strategic relationships with HCPs, and leverage digital tools to drive product utilization.

The role requires 2–4+ years in pharma sales, with a preference for PAH/cardiopulmonary exposure, and the ability to manage large accounts while navigating reimbursement challenges.

Qualifications

• 2–4+ years' pharma sales experience.
• Experience in PAH, cardiopulmonary disease, or heart failure preferred.
• Proven ability to manage large, complex accounts and navigate reimbursement.

Responsibilities

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organize activities to ensure regular and consistent coverage of the territory.
• Leverage AI-driven insights and digital engagement tools to personalize HCP interactions and improve customer experience.
• Adapt to emerging technologies to enhance productivity and engagement.
• Deliver current clinical brand presentations to physicians and other healthcare professionals to drive utilisation of customer product.
• Develop deep product knowledge and understand local market trends.

Skills

Pharma sales

B2B sales

Large accounts

Relationship building

Cross-functional collaboration

Adaptability

Job description

Updated: October 14, 2026
Location: Washington, DC, United States
Job ID:19084-OTHLOC-CkAvYfw7

Join Syneos Health as a Key Account Specialist and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our customers.

In this role, you will be responsible for implementing the sales plan by delivering proficient sales presentations, building relationships with HCPs and serving as a disease expert/resource. You will:

The successful Key Account Specialist will:

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts with the goal of maximising sales.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions and improve customer experience.
• Adapt to emerging technologies, including artificial intelligence and automation tools, to enhance productivity, customer engagement and business outcomes.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive appropriate utilisation of customer product.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager, customer brand team and other support partners to deliver an extraordinary customer experience.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

Requirements:

• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in Pulmonary Arterial Hypertension (PAH), cardiopulmonary disease or heart failure, or a demonstrated ability to quickly learn and successfully sell within new therapeutic areas, preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with a high degree of adaptability, resilience and cross-functional collaboration.
• Consistent track record of top sales performance, evidenced by awards, rankings, quota attainment or other documented achievements.
• Strong business acumen with the ability to analyse territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace.

The annual base salary for this position ranges from $120,000 - $132,500. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance

Benefits

• Competitive compensation package
• Health benefits to include Medical
• Dental and Vision
• Company match 401k
• Flexible paid time off (PTO) and sick time
• Company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Why Syneos Health?

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.