Key Account Specialist

Sunbit; Santa Monica (CA); Hybrid; USD 71,000 - 80,000; Full time

Benefits offered by this job

Competitive pay and stock options

Unlimited PTO

Health Insurance options

401K Plan with Matching

Cell Phone Stipend

Casual Dress

Job summary

Sunbit is looking for a Key Account Specialist to manage a portfolio of 300-400 Key Accounts in their fast-growing Dental vertical. This hybrid role involves working directly with dental practices, identifying growth opportunities, and providing support to drive Sunbit as the #1 patient financing solution.

Ideal candidates will have experience in Sales/Customer Success, particularly in the fintech industry, along with excellent communication skills and a mastery of Microsoft tools.

The position offers a competitive salary of $71,000 - $80,000, stock options, unlimited PTO, and comprehensive health insurance.

Qualifications

• Experience in Sales/Customer Success, preferably in fintech or tech.
• Proven track record of achieving quarterly quota.
• Intelligent, self-motivated with great time management skills.

Responsibilities

• Manage a portfolio of 300-400 Key Accounts focusing on Large DSOs.
• Identify growth opportunities and align business objectives with partners.
• Collaborate with internal teams to develop account-specific strategies.

Skills

Sales/Customer Success

Communication skills

Microsoft tools

Time management

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

LOCATION: Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)

REPORTS TO: Senior Operations Manager, Key Accounts

As we grow our organization, we’re seeking a highly motivated and customer-centric Key Account Specialist to join our fast-growing Dental vertical. This role will manage a portfolio (book of business) of 300-400 Key Accounts focusing on Large DSOs, to drive expansion and growth of Sunbit usage.

The ideal candidate will work directly with dental practices at all levels to identify opportunities and engage remotely to drive usage, with a goal of growing Sunbit into the #1 patient financing solution for dental practices across the US.

What You’ll Own

• Identify growth opportunities, assess market trends, and align business objectives with partner needs
• Cultivate strong relationships with key stakeholders within dental practices at all levels, such as Drs., decision-makers, influencers, office managers and treatment coordinators. Understand their goals, challenges, and pain points to effectively position Sunbit products and services
• Track key performance indicators (KPIs) and metrics to measure account health, identify potential risks, and take corrective actions when Serve as a trusted advisor to partners, providing guidance and support throughout their journey. Proactively address any issues or concerns and ensure timely resolution, thereby fostering partner satisfaction and retention
• Collaborate with internal teams to develop and implement account-specific strategies to drive growth
• Connect and engage with partners virtually to build relationships and drive growth

Requirements

What You’ll Bring

• Experience in Sales/Customer Success, preferably in the fintech/ tech/ startup experience
• Track record of coaching teams and building processes from the ground up on technology products
• Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution
• Proven track record of achieving quarterly quota
• Excellent verbal and written communication skills
• Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills
• Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success
• Great time management skills with ability to self-manage

The Perks

• Join one of LA’s fastest growing startups (2022), A Most Loved Workplace, and #306 on the 2022 Inc 5000 list, #161 on Deloitte Technology Fast 500 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend
• Casual Dress
• Team based strategic planning + Team owned deliverables

How We Pay

• We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership
• We are targeting a base salary of $71,000 -$80,000 per year for this role
• This role will also be granted company equity via stock options

Cultural Competencies for Success at Sunbit

• Serve others before self - Service oriented mindset
• Own the impact - Take pride in effectively managing payroll on a daily basis
• Connect genuinely - Effectively connect with internal stakeholders
• Act fast - Respond to internal team members in a timely manner
• Include always - Work closely with Accounting team and actively welcome peers within the organization
• Innovate for good - Continuously help our internal team create efficient processes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.