Key Account Sales Support & Marketing Program Specialist

Mettler-Toledo; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

Parental leave

Paid time off

Disability & life insurance

Job summary

METTLER TOLEDO is seeking a results-driven sales/marketing professional to drive cross-divisional initiatives across the U.S. and Canada, strengthening key account relationships and revenue growth.

You will coordinate campaigns, lead NA key-account workshops, create newsletters, and partner with global account teams, SAP, and Digital Services to optimize performance. This role demands strong project management and excellent communication across a matrixed environment.

Qualifications

• Bachelor's degree required.
• 2–5 years in sales, marketing, or related customer support.
• Ability to learn our products and communicate value to customers.
• Familiarity with SAP, LinkedIn, and cross-divisional product lines is a plus.
• Strong communication, organization, and team collaboration skills.

Responsibilities

• Drive cross-divisional sales and marketing initiatives for key accounts in the U.S. and Canada.
• Coordinate collaboration across divisions and internal teams to support Global Key Account efforts.
• Lead NA key-account workshops and manage event logistics and follow-up.
• Produce quarterly key-account newsletters by gathering stakeholder insights.
• Maintain campaign docs and ensure campaign data accuracy in SAP.
• Advise leadership on trends and opportunities to improve account performance.
• Support CRM data integrity and timely reporting.

Skills

LinkedIn campaigns

Sales support

Cross-functional collaboration

Microsoft Office

SAP

CRM data management

Project management

Communication

Teamwork

Education

Bachelor's Degree

Tools

SAP

LinkedIn Sales Navigator

Excel

Job description

Our Opening and Your Responsibilities

This role supports METTLER TOLEDO’s key accounts across the U.S. and Canada by driving cross-divisional sales and marketing initiatives that strengthen customer relationships and revenue growth. It also helps coordinate collaboration across divisions and internal teams to support Global Key Account efforts. Develop and execute targeted, cross-functional sales and marketing campaigns that support strategic key-account initiatives and engage new customer decision-makers.

• Partner with Sales Support teams to strengthen brand visibility and deepen customer engagement through LinkedIn campaigns, while maintaining accurate and up-to-date key-account contact data.
• Lead North American key-account workshops and internal collaboration meetings, overseeing venue selection, logistics, agenda development, content coordination, event execution, and follow-up on action items.
• Produce and manage quarterly key-account newsletters by gathering insights from multiple stakeholders and delivering timely, high-quality communications.
• Share best practices and improve internal processes by collaborating with Relationship Marketing, Strategic Sales Team, Global Key Account Management, SAP, and Digital Business Services teams.
• Manage and continuously enhance the North American Global Key Account Management SharePoint site, ensuring information is organized, accessible, and aligned with user roles and responsibilities.
• Partner with global Key Account Managers to deliver exceptional customer support by reviewing cross-functional account activities, analyzing sales data, and identifying opportunities to improve account performance.
• Maintain comprehensive campaign documentation and provide regular performance reporting.
• Support CRM data integrity by routinely validating, correcting, and updating customer information in SAP.
• Advise North American Key Account Management leadership by identifying recurring business challenges, emerging customer trends, and opportunities for proactive action.
• Recommend alternative sales strategies and approaches through ongoing communication and team collaboration.

What You Need to Succeed

• A Bachelor's Degree
• At least 2-5 years in sales, marketing, sales/marketing development, prospecting, or other customer support experience.
• The ability to communicate product knowledge, differentiate from the competition, and solve customer problems. A confirmed ability and technical acumen to learn our products and sell our service
• General knowledge of the all the Cross Divisional METTLER TOLEDO product lines and service offerings is a plus.
• Knowledge of Microsoft Office programs and SAP, LinkedIn Sales Navigator
• Excellent people skills to create rapport with prospects quickly
• Professional, polite and pleasant communication at every touch to the customer and sales/management teams. Must be great communicator and team player.
• Excellent project management skills. Time management and multi-tasking skills: Well organized and efficient in a multi-tasking environment. Be able to interface with other individuals, departments and teams in a professional and cooperative manner. Be able to handle a complex, matrixed and highly communicative environment across multiple teams
• Is self-motivated and a self-starter, can work independently. Is consistently at work and on time. Arrives at meetings and appointments on time and prepared. Be able to work without the need of close or direct supervision.
• The ability to make independent, confident and reasoned decisions & suggestions for improvement regarding processes that affect every day work, and the ability to understand when to involve Key Account Manager / Sales lead or other departments to ensure the delivery of exceptional customer service or sales development skills.
• Work diligently and professionally in the pursuit of department and company goals. Be able to display a disciplined professional attitude at all times.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.