Key Account Representative - Regions

Adidas; Portland (OR); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid parental leave

Hybrid work policy

Job summary

Adidas in Portland, OR seeks a senior account manager to drive growth across key accounts. You will manage top and bottom line performance, develop strategic sales plans aligned with brand goals, lead sell-in and sell-through with marketing support, and build strong relationships with retailers.

You will forecast quarterly results, coordinate with customer service and operations, monitor profitability, handle credit and compliance issues, and travel up to 25% as needed.

Qualifications

• Bachelor's degree from a four-year college and a minimum three years of related experience.
• Athletic industry experience preferred.

Responsibilities

• Drive top and bottom line growth for the account with strong business acumen.
• Develop strategic sales plans aligned with brand and category objectives.
• Lead sell-in and sell-through for assigned accounts with marketing support.
• Maintain relationships and deliver high levels of customer service.
• Forecast quarterly results and coordinate with internal departments.
• Track profitability and manage credit claims, compliance, and order flow.

Skills

Business acumen

Retail math

Negotiation

Agile communication

Organization

Presentation skills

Problem solving

Relationship building

Brand marketing alignment

Merchandising planning

MS Excel

MS Word/PowerPoint

Education

Bachelor's degree + 3 years experience

Athletic industry experience preferred

Tools

MS Office (Excel, Word, PowerPoint)

Job description

Key Accountabilities

Using strong business acumen and retail math abilities drive the top and bottom line number for the account.

Drive account growth and profitability by assessing and building on areas of momentum, capitalize on product/pricing opportunities and course correct with innovative sales tactics to improve sales performance with account

Develop strategic sales plans that incorporate specific account insight and goals to achieve adidas sales and profitability targets that align with brand and category objectives

Receive specific product and brand direction for focus categories at account and customize to regional and account specific requirementsLead sell in and sell through for assigned account in collaboration with marketing and retail activation

Develop and maintain strong relationships built on respect with account(s), consistently delivering a high level of customer service

Work as liaison between adidas operations and account operations.Produce and deliver accurate and reliable quarterly forecasts on or before deadlines

Develop and maintain strong relationships with all internal departments (i.e. customer service, marketing, etc)

Track adidas profitability with key accounts and manage all credit claims and issues to resolution

Track orders from point of sale with the account, to shipment from adidas

Manage, track and resolve all customer compliance issues regarding freight claims, charge-backs, shipping violations and returns.

Knowledge Skills and Abilities

Strong business acumen. Ability to understand and use financial data to make decisions and influence outcomes. This includes margins, retail math, forecast/projections, probability and statistical inference, fractions, percentages, ratios, etc.Ability to portray a confident and winning attitude in challenging business interactions.

Ability to negotiate skilfully in tough situations with both internal and external contacts.

Agile communication skills with internal and external business partners. The ability to write and speak clearly and succinctly in a variety of settings and styles. Proven ability to deliver a high level of customer service, including the ability to respond effectively to sensitive inquiries or complaints.

Efficient organization and planning skills. Must use effective time management skills and prioritize to complete deadlines. Needs to have an effective system in place to manage office tasks. Organization of paperwork and work is evident through effective filing systems and communications.

Strong presentation skills. Effectiveness in a variety of formal presentation settings within and outside of the company. The ability to command attention and manage group process during the presentation. Can change tactics midstream when something isn't working without audience noticing. Ability to understand and incorporate all levels of brand marketing plans and ideals in to presentations

Strong problem solving ability. Able to develop solutions to situations before and as they arise. Anticipates issues and devise 'suggested' solutions before proceeding.

Ability to build relationships founded in respect and trust through an understanding of their business metrics.

Ability to diplomatically fight for the brand to create win win resolution with retailers.

Merchandising and planning skills, and the ability to apply them by connecting the merchandise plan into forecast, then executing accordingly.

Ability to handle multiple projects and work in an autonomous environment with little direction or supervision.

Knowledge of sales processes, procedures and policies.

A strong understanding of retail sales practices, and the ability to lay out practical and logical assortment plans based on retail space, inventory turn, and sell through.

General knowledge of fashion trends, color, and the consistently changing retail environment.

Technical proficiency with MS applications (Excel, Word and PowerPoint).

Ability to lift and carry samples and bags weighing up to 25 lbs.

Ability to travel up to 25% of the time.

Passion for sport.

Qualifications (Minimum required education and experience)

Bachelor's degree from a four-year college or university and a minimum three years of related experience and/or training, or the equivalent combination of education and experience.

Athletic industry experience preferred

Please note:

• adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave.
• Employees are eligible to earn annual and bi-annual bonuses based on sales performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
• At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday. The working location of this position is Portland, OR.
• Though our teammates hail from all corners of the world, our working language is English.