Key Account Program Manager

E Ink Corporation; Fremont (CA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive Total Compensation Package

Medical, Dental and Vision on 1st day

Company 401(k) match

Paid Time Off & Holidays

Sick Leave Policy

Casual work environment

Hybrid/flexible work environment

Job summary

A leading technology firm in Fremont, CA is seeking a Key Account Program Manager with expertise in display systems. The ideal candidate will lead multi-disciplinary project teams and manage key customer accounts, ensuring successful product development and customer satisfaction. This role requires strong problem-solving skills, effective communication, and collaboration in a fast-paced environment. The compensation is competitive, ranging from $130,000 to $160,000 annually, with additional performance incentives.

Qualifications

• Minimum of 5 years of experience in Program or Project Management.
• Strong background in engineering and system-level design.
• Experience in a fast-paced, self-managed work environment.

Responsibilities

• Manage multi-disciplinary project teams to deliver display systems.
• Define program scope, objectives, milestones, and success metrics.
• Act as primary point of contact for customers and stakeholders.
• Drive adherence to development processes and quality standards.
• Provide product requirements to development teams.
• Present technical topics and demos to key customers.

Skills

Project Management

Problem Solving

Analytical Skills

Communication

Collaboration

Fluency in English

Fluency in Mandarin

Education

BS degree in Engineering or a technical field

Job description

Join to apply for the Key Account Program Manager role at E Ink Corporation

Location: Fremont, CA

About E Ink

Team up with the most innovative company where imagination becomes reality! E Ink is the originator, pioneer, and commercial leader in ePaper technology. The Fremont Research & Development team is thriving and growing as we help develop products that are changing how people access information every day. We are seeking qualified candidates who are self‑driven, looking to advance their career and become a high‑impact player on a team.

About the Position

We are seeking a highly skilled and motivated Key Account Program Manager with strong expertise in display systems to join our team. You will be the central hub, coordinating between internal teams (Hardware, Software, Optical Engineering, Supply Chain, and Quality) and E Ink’s key customer accounts. In addition to display expertise, this role requires a strong background in engineering, system‑level design, testing, and a deep understanding of product development processes. The successful candidate will work closely with cross‑functional teams to ensure customer success, from concept through to commercialization.

Responsibilities

• Manage multi‑disciplinary and cross‑functional project teams (engineering, operations, supply chain, and quality) to deliver display systems for multiple customer programs.
• Define program scope, objectives, milestones, deliverables, and success metrics; track deliverables and execute to the master program schedule.
• Act as the primary point of contact for customers and internal stakeholders, providing clear, concise, and regular status updates; be the definitive source of truth for program health, schedule, and risks.
• Drive adherence to development processes, documentation standards, and quality assurance best practices.
• Provide product requirements to development teams.
• Present on technical topics, roadmaps, and conduct cutting‑edge demos to key customers.

Qualifications

• BS degree in Engineering or a technical field required (Electrical, Electronics, Systems, or Computer Science desired).
• 5+ years of experience in Program or Project Management.
• Software experience is a strong plus.
• Must be comfortable working in a fast‑paced, self‑managed environment.
• Excellent problem‑solving and analytical skills, with the ability to identify and address issues quickly.
• Strong communication and collaboration skills, with the ability to work effectively in cross‑functional teams.
• Fluency in English and Mandarin.
• Demonstrated strong documentation and organization skills.
• Self‑motivated with a strong work ethic.

Compensation and Benefits

The annual salary range for this position is $130,000 – $160,000, not including any variable pay. The total compensation package may include performance‑based incentives, discretionary bonuses, and other variable pay components.

• Competitive Total Compensation Package
• Medical, Dental and Vision on 1st day
• Company 401(k) match
• Paid Time Off & Holidays
• Sick Leave Policy
• Casual day‑to‑day work environment
• Hybrid/flexible work environment (for some positions)

Equal Opportunity Employer

E Ink is committed to a diverse and inclusive workforce. E Ink is an equal‑opportunity employer and does not discriminate on the basis of race, ethnicity, gender, identity, sexual orientation, veteran’s status, disability, age, or any other basis prohibited by federal and state law.

Privacy Notice

E Ink is committed to protecting the privacy of its employees and candidates for employment. Pursuant to the California Privacy Rights Act, please see our E Ink Corporation CPRA Notice at Collection and E Ink Corporation California Resident Privacy Policy.

Know Your Rights

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.