Key Account Manager - Surgery and Critical Care

TSP, a Syneos Health company; Chicago (IL); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Company car

Bonus/commission opportunities

Job summary

SERB Pharmaceuticals is a growing international specialty pharmaceutical group focused on emergency care and rare diseases. The Key Account Manager will promote SERB’s products to hospitals, surgeons, pharmacists and other clinical staff, while building strong relationships and achieving territory sales goals.

This role requires 80% field time, travel by car or plane, and credentialing as needed. Base salary ranges $180,000–$200,000 with potential commissions.

Qualifications

• Minimum three years of pharmaceutical hospital IV product sales or account management.
• 3+ years in the geography (Chicago area preferred).
• Strong relationships with pharmacists and surgeons across specialties.

Responsibilities

• Meet or exceed territory sales plans and budgets with strategies aligned to brand plan.
• Establish relationships with hospitals, surgeons, pharmacists and other staff.
• Develop account-specific business plans understanding local market forces.
• Achieve formulary inclusion and EMR protocol integration.
• Deliver compliant, on-message sales presentations tailored to customer needs.
• Develop special programs to maximize sales opportunities.
• Provide in-services on product use to clinical staff.
• Travel up to 80% as required.

Skills

Pharmaceutical sales

Account management

Relationship building

Travel readiness

Education

Bachelor's degree in a relevant field

Associate degree

Tools

EMR/CPOE familiarity

Job description

Come and Save Lives with Us!

SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases. We have over 470 employees in 16 countries and a group revenue in excess of €350m. ($382m USD)

Description

Come and Save Lives with Us!SERB Pharmaceuticals is a growing international specialty pharmaceutical group that is a dedicated ally to healthcare providers treating patients with critical conditions, focusing on emergency care and rare diseases. We have over 470 employees in 16 countries and a group revenue in excess of €350m. ($382m USD)

Our portfolio 80+ rescue medicines make a real difference in the lives of patients and their caregivers and that gives every one of our employees a sense of purpose.

Our Purpose Is Supported By Our 4 Key Values

• We make patients our priority
• We act with integrity and accountability
• We work together as one team
• We look for better ways forward

The Key Account Manager will be responsible for promoting and increasing use of SERB’s products for indications consistent with labelling within assigned territory. Must sell and differentiate the value of SERB’s products to customer groups and individual decision makers.

You Will

• Meet or exceed all established territory sales plan, managing to budgets by developing and implementing strategies specific to the assigned territory that aligns to the overall commercial brand strategy.
• Establish and maintain professional relationships with targeted opinion leaders and hospitals, including surgeons, pharmacy, other critical medical staff, etc.
• Develop strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces. Discover who the decision-makers and key contacts are in hospital accounts and establish and maintain professional relationships and developing buy-in and support.
• Develop and implement strategies to ensure products are on hospital formulary as well as in EMR systems, on protocols and standing orders to ensure pull-through.
• Engage in informed discussions and communicate a compliant, current, effective, on-message and accurate sales presentation to customers. Customize interactions based on individual customer needs and perspectives.
• As needed develop and implement special programs within territory to maximize sales opportunities, (i.e. peer-to-peer programs).
• Verbally deliver clear and concise instructions on the safe and efficacious use of our products to customers in and out of the critical care setting, including in-services for surgeons/physicians and clinical staff.
• Ensure effective execution of SERB’s strategies and tactics within assigned geographic area.

Essential Requirements

• Associates or Bachelors degree in relevant field or equivalent experience required.
• Minimum three (3) or more years of pharmaceutical hospital IV product sales or account management experience and 2-3 years in the geography.
• Minimum three (3) years of experience building and maintaining strong professional relationships with pharmacists and surgeons across multiple specialties.
• Experience in trauma, cardiac surgery, critical care and neurosurgery highly preferred.
• Demonstrated experience working alongside physicians and staff in the critical care environment.
• Demonstrated experience developing relationships with hospital pharmacies and getting on P&T including experience building a coalition across different groups to get a product on formulary.
• Demonstrated understanding of EMR and CPOE systems.
• Demonstrated experience getting products into protocols/standing orders and experience with general pull-through.
• Position will require 80% field time.
• Must be willing to travel by car or plane as needed to visit customers, attend conferences, or corporate meetings.
• Must possess a valid motor vehicle operator’s license in good standing.
• Candidates must satisfy reasonable credentialing requirements(proof may be requested), including, but not limited to vaccinations and background checks, where applicable.
• Must be available to work in the evenings and weekends, as required.

The annual base salary for this position is $180,000 – $200,000. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.

#SERBUS

TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)