Key Account Manager South West and Wales

GE HealthCare; Bristol Township (IL); Remote; USD 58,000 - 87,000; Full time

Job summary

GE HealthCare seeks a Key Account Manager for the South West and Wales, responsible for managing key client accounts and driving sales growth. The role requires strong relationship-building skills and frequent travel. Join a leading innovator in healthcare technology and make a difference in patient outcomes.

Benefits

Competitive benefits package including health insurance

401(k) plan with contributions

Tuition reimbursement

Qualifications

• Experience managing key accounts and driving sales.
• Understanding of client needs and objectives.
• Ability to coordinate communication effectively.

Responsibilities

• Manage key client accounts and drive sales growth.
• Build strong relationships with clients.
• Identify opportunities to expand product offerings.

Skills

Client Relationship Management

Sales Growth Strategy

Communication

Education

Associate's or Bachelor's degree in Engineering or related field

Job description

Key Account Manager South West and Wales

Key Account Manager South West and Wales

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Job Description Summary

The Key Account Manager South West and Wales will be responsible for managing key client accounts. This individual will drive sales growth, build strong relationships with clients, and identify opportunities to expand product offerings and maximize revenue. The Account Manager will serve as the primary point of contact for clients, understanding their needs and objectives to deliver tailored solutions and exceptional service. This role is responsible for managing all aspects of the business product offering to include Contrast Media products and SPECT and PET products. As well as medical education set up and support, past due collection backup and all key customer interactions. The successful candidate is expected to cover the full territory within the South West and Wales.

Job Description Summary

The Key Account Manager South West and Wales will be responsible for managing key client accounts. This individual will drive sales growth, build strong relationships with clients, and identify opportunities to expand product offerings and maximize revenue. The Account Manager will serve as the primary point of contact for clients, understanding their needs and objectives to deliver tailored solutions and exceptional service. This role is responsible for managing all aspects of the business product offering to include Contrast Media products and SPECT and PET products. As well as medical education set up and support, past due collection backup and all key customer interactions. The successful candidate is expected to cover the full territory within the South West and Wales.

GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications, and services, supported by our Edison intelligence platform. We operate at the centre of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Our Pharmaceutical Diagnostics (PDx) business is the number one global supplier of contrast media and molecular imaging agents used to enhance medical imaging exams. Used throughout all major disease area diagnostic and treatment pathways, PDx products support four patients every second around the world.

Job Description

Roles and Responsibilities

This is a remote role that requires candidates to travel up to 75% of the time to customer locations.

• Client Relationship Management
• Understand holistic hospital environment and customer segmentation to enable effective overall customer relationship.
• Own, manage and nurture existing relationships with customers including opportunities to grow share.
• Understand client needs, objectives, and challenges, and proactively address them to ensure client satisfaction and retention.
• Serve as the primary point of contact for clients, coordinating communication and managing expectations effectively.
• Drive effective balance of face-to-face vs digital customer meetings.
• Support effective medical education programs and congress programs.
• Triage customer queries to relevant Job Description SummaryThe Image-Guided Solutions (IGS) / vascular Calibration Engineer (CE) will perform calibration & service on our life-changing medical equipment. After completion of accelerated GEHC and On-the-Job Training, the IGS CE will lead and be the Subject Matter Expert on calibration of IGS Systems and Upgrades with IGS FEs. The CE will act as the primary GE HealthCare face to the customer throughout the calibration phase. The role is responsible for calibrating, testing, and troubleshooting vascular equipment during installation phase and driving customer satisfaction.
  
  

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Answer service calls independently without assistance within one year of employment.
  
  

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
• Experience with Web applications as well as Microsoft suite of products.
• Must have and maintain a valid Driver's License.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• Up to 75% travel required. Dependent on geographical location or the need of the business.
  
  

Special Physical Requirements

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
• Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
• Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
  
  

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

For U.S. based positions only, the pay range for this position is $58,000.00-$87,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

Application Deadline: September 30, 2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Pharmaceutical Manufacturing, Biotechnology Research, and Medical Equipment Manufacturing

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