Key Account Manager SMB

United States Digital Space LLC; Paris (TX); Hybrid; USD 52,000 - 86,000; Full time

Benefits offered by this job

Stock options

Lunch vouchers (€9/day)

Transportation 50% reimbursement

Healthcare insurance

RTT: 8–12 days off/year

Gymlib membership

Sabbatical every 3 years (1 month)

Free books selection

Remote work: Hybrid policy

Team building events

Job summary

the company in Paris seeks a Key Account Manager (SMB) to deploy and grow SMB accounts in France. You will activate use cases and drive revenue through local adoption and growth, reporting to Head of SMB Account Management.

You will build detailed account plans, engage HR, Procurement, and Hiring Managers, and support pilots to ensure long-term loyalty and expansion across business units.

Qualifications

• 3+ years of experience in account management or sales development.
• Native level French and strong English.
• Knowledge of MEDDIC and objection handling.
• Strong pipeline management and forecasting skills.

Responsibilities

• Execute detailed account plans and follow-ups for consistent growth.
• Identify and engage stakeholders (HR, Procurement, Hiring Managers) to expand presence.
• Support client pilots and initial projects for adoption and loyalty.
• Run structured prospecting within existing accounts to uncover new opportunities.
• Conduct local qualification to document pains and needs in the CRM.

Skills

Account management

Sales development

MEDDIC

Prospecting

CRM

French (native)

English (fluent)

Education

Bachelor's degree in Business

Tools

CRM software

Job description

Discover our galaxyJoin the Future of Work ! the company is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

• A diverse team of 600 Malters across 6 European countries
• A culture that champions equality (50% of our Comex are women) and inclusive growth
• Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
• A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! At the company we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.Explore your future career As our new Key Account Manager (SMB), you will be responsible for the local deployment, adoption, and growth of SMB accounts within France. You will join a dynamic team where your mission is to activate use cases and grow the local footprint by "spidering" into accounts to engage local stakeholders. Reporting to the Head of SMB Account Management, you will ensure smooth account rollouts and drive revenue through BU activation and usage-based growth.

Key responsibilities

• Execute detailed account plans and perform tactical action follow-ups to ensure consistent account development.
• Identify and engage key stakeholders including HR, Procurement, and Hiring Managers to expand the company's presence.
• Support client pilots and first projects to ensure successful adoption and long-term platform loyalty.
• Run structured prospection within existing accounts to detect and capture new business unit-level opportunities.
• Conduct local qualifications to assess pains and needs, accurately documenting all data in the CRM.
• Deliver compelling value pitches and product demos adapted to the local context and specific client use cases.
• Coordinate with local vendors, MSPs, and internal teams to resolve operational issues and monitor delivery performance.

About you

• High-level education, ideally in Business, Management, or a related field.
• Relevant experience (3+ years after diploma) in account management or sales development, with a proven ability to manage high-volume activity and follow-up.
• Native level proficiency in French and strong English to operate within our European organization.
• Strong command of sales methodologies such as MEDDIC and professional objection handling techniques.
• Analytical mindset with the ability to maintain pipeline hygiene and provide accurate forecasting inputs.

the company is the perfect space to thrive personally and professionally

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
• Equity: Every Malter is entitled to stock options
• Lunch vouchers (legal benefit): €9/day on your Swile card
• Transportation (legal benefit): 50% reimbursement (any type of transport)
• Healthcare insurance (legal benefit)
• RTT: From 8 to 12 days off per year
• Sports: Company participation to a Gymlib (Wellpass) membership
• the company sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
• Free books: If you’re interested in learning more about any topic relevant to the company’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
• Remote work: Hybrid policy balancing on-site and home office
• Team building events organized every year

At the company, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.Your profile may be subject to background screening. For more information see our candidate privacy policy.