Key Account Manager - Remote (Alltrista Plastics)

Jadex Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Key Account Manager to lead customer relationships in the rigid packaging market. This role is pivotal in nurturing existing accounts and driving new business opportunities. The ideal candidate will have a strong background in account management, particularly in the packaging industry, and will excel in understanding customer needs while providing strategic insights. You will be responsible for negotiating contracts, collaborating with internal teams, and ensuring customer satisfaction. Join a dynamic team that values innovation and customer-centric solutions, and take your career to new heights in a fast-paced environment.

Benefits

Competitive salary and bonus structure

Full benefits package

401K with match

Strong vacation and corporate holiday policy

Qualifications

• 10+ years of experience in key account management in the packaging industry.
• Strong technical understanding of rigid plastic materials and packaging processes.
• Proven ability to manage and grow key accounts effectively.

Responsibilities

• Lead account management and develop deep customer relationships.
• Drive sales forecasts and ensure customer satisfaction.
• Collaborate with cross-functional teams to deliver tailored solutions.

Skills

Account Management

Negotiation Skills

Customer Relationship Management

Market Insight

Technical Understanding of Rigid Plastics

Communication Skills

Problem Solving

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Bachelor's degree in Packaging Engineering

Tools

CRM Software

Power BI

Smartsheet

Job description

United States

Job Description

Posted Tuesday, May 6, 2025 at 4:00 AM

Alltrista Plastics LLC, is a subsidiary of Jadex Inc., and is a leading manufacturer in high-volume, precision injection molded parts.The company designs and manufactures with proprietary engineering processes and extensive manufacturing capabilities, from five (5) locations worldwide. From the first spark of an idea, through the design of the mold to the actual manufactured product, Alltrista Plastics focuses all efforts on delivering innovative plastic solutions.The company’s core markets include Consumer Products, Medical/Healthcare, Personal Care, Health & Beauty, Caps & Closures, and Packaging.

Position Summary

We are seeking a Key Account Manager, who will play a critical and vital role in nurturing and expanding existing customer relationships, provide overall account leadership and act as the key customer interface for assigned accounts. This person has a proven track record of elevating customer relationships, excels at understanding customer needs, solving customers challenges and is creative and persistent in finding new opportunities to gain share in the rigid packaging market, focused on closures and bottles. This is a high visibility role and reports to the Sr. Director, Consumer Packaging.

Primary Functions

Account Management

• Provide account leadership and full ownership of assigned accounts.
• Develop a deep understanding of customer needs, products, supply chain and sustainability requirements and proactively address customer pain points.
• Be our customers’ Trusted Advisor.
• Elevate customer relationship and ensure full customer satisfaction.
• Conduct regular business reviews with key clients to ensure satisfaction and long-term partnership.
• Able to navigate across complex, large-scale accounts and drive deep account penetration and grow our share.
• Takes full ownership of contract negotiations and work with internal stakeholders to secure multi-year contract executions.
• Work with stakeholders to drive the achievement of agreed-to deliverables to internal and external customers while being accountable for the final decisions for the accounts.
• Drive accurate sales forecasts by working closely with our customers to understand their demand and partnering with internal stakeholders to ensure customers’ requirements are met.
• Maintain accurate forecasts, CRM data, Power BI/Smartsheet, account plans and other necessary reporting as required by leadership on a regular and frequent cadence.

Sales and business development

• Meet and exceed annual sales, margin and EBITDA goals.
• Vigilantly identifies and drives a healthy pipeline of opportunities at established accounts and converts them into new business.
• Support the pricing strategy and negotiate contracts in collaboration with the commercial and legal teams.
• Expert in navigating across complex, large-scale accounts and drive deep account penetration and grow our share within these accounts.
• Lead cross-functional collaboration with technical, project management, production, quality, and logistics teams to deliver tailored rigid plastic packaging solutions.

Market & Industry Insight:

• Stay updated and ahead of market trends, competitor activity, and industry developments and provide updates on a regular cadence to leadership.
• Provide strategic input to improve product offerings and service levels.

Qualifications:

• Bachelor's degree in Business, Marketing, Packaging Engineering, Scient or a related field.
• 10+ years of key account management in the rigid plastics or packaging industry. Experience with child resistant closures is preferred but not required.
• Proven track record of managing and growing key accounts.
• Strong technical understanding of rigid plastic materials (e.g., PET, HDPE, PP) and packaging processes (e.g., injection molding, blow molding).
• Excellent negotiation, communication, and presentation skills.
• Strong commercial acumen, critical thinking, planning, relationship management and problem prevention/solving skills.
• Proven performance in building and delivering business cases – revenue, profit, ROIC and market share.
• Ability to travel up to 50%.
• Customer centric outlook with a well-developed understanding of what it takes to build raving fan customers.
• Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.
• Detail oriented, able to meet deadlines on complex projects; excels in a fast-paced manufacturing environment.
• Strong ability to utilize today’s computer technology and software in the execution of his / her job

Physical Requirements

• Sitting at workstation approximately 75 percent of work time.
• Standing and walking approximately 25 percent of work time.
• Must be able to travel a minimum of 50 percent of work time.
• Typical office environment with shelves overhead and above work surfaces.

General Requirements

• The demonstrated skills to read, write, comprehend, and follow written, verbal, and nonverbal communication within all levels of an organization, especially customers.
• Supports company safety goal. Poses no direct threat to the health or safety of himself/herself, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
• Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work.
• Performs such individual assignments as management may direct.
• Other duties as assigned.

Specifics:

• Competitive salary and bonus structure
• Full benefits package
• 401K with match
• Strong vacation and corporate holiday policy

Jadex Inc and its Businesses do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.