Key Account Manager OOH

Jdeprofessional; Town of Poland (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading coffee company is seeking a Key Account Manager for their Out of Home segment in New York. The role involves managing partnerships, analyzing market trends, and leading a team to develop strategic business plans. Ideal candidates should possess a university degree, 3-5 years of B2B sales experience, and a strong passion for coffee. This position requires excellent communication skills and fluency in English.

Qualifications

• 3-5 years of experience in B2B sales or Key Account Management, preferably in FMCG.
• Passion for coffee will be a significant asset.
• Experience in team management is a plus.

Responsibilities

• Building and executing the partnership strategy with key accounts.
• Managing a team of Customer Advisors and a Key Account Specialist.
• Analyzing the market to identify trends and growth opportunities.

Skills

B2B sales experience

Key Account Management

Analytical mindset

Communication skills

Negotiation skills

Fluency in English (C1 level)

Education

University degree (preferably in Business, Marketing, or Management)

Job description

The Out of Home (OOH) segment at JDE Peet’s is responsible for product sales outside of traditional retail - locations where coffee is consumed immediately, such as restaurants, hotels, offices, and institutions. It is a strategic pillar of the company, generating approximately €1.2 billion in global revenue, with an ambitious goal for continued, profitable growth.

Responsibilities

• Building and executing the partnership strategy with key accounts within the Polish OOH channel (HoReCa, offices and vending).
• Managing a team of Customer Advisors and a Key AccountSpecialist - focusing on competency development, motivation, and performance monitoring.
• Working closely with international and local teams to implement effective direct and indirect customer engagement models.
• Creating and implementing selling stories,high-impact presentations, and tailored business solutions.
• Analyzing the market to identify trends and new growth opportunities within the OOH sector.
• Designing monitoring tools and evaluating activity effectiveness through KPIs, reports, and actionable recommendations.
• Negotiating contracts and developing long-term business plans with key partners.
• Initiating innovative solutions and driving process improvements.

Qualifications

• University degree (preferably in Business, Marketing, or Management).
• Minimum 3-5 years of experience in B2B sales or Key Account Management, preferably within the FMCG sector or the OOH channel.
• Previous experience in the coffee category and/or a genuine passion for coffee will be a significant asset.
• Strong analytical mindset – the ability to interpret data and transform it into actionable conclusions and recommendations.
• Proven ability in strategic planning and long-term business thinking.
• Excellent communication, negotiation, and presentation skills.
• A creative approach to developing sales concepts and marketing materials.
• Fluency in English (C1 level) is a mandatory requirement.
• Proactive, results-oriented, and ready to challenge the status quo.
• Experience working within international structures is highly desirable.
• Prior experience in team management is a plus.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.