Key Account Manager - Mexico

StubHub; United States; Remote; USD 33,000 - 61,000; Full time

Benefits offered by this job

Equity

401(k)

Paid time off

Parental leave

Health benefits

Job summary

StubHub seeks an Account Manager for Mexico, based remotely in Mexico. You will build and scale ticket supply by onboarding sellers, managing regional supplier relationships, and driving revenue growth across live events.

You will analyze inventory gaps, negotiate terms, and own regional KPIs with autonomy. Ideal candidates are self-starters with strong commercial sense, experience in account management, and comfort with data-driven selling and complex negotiations.

Qualifications

• Autonomy and ability to start from scratch in new markets.
• Strong commercial instincts and deal-driven mindset.
• Experience in account management and closing cycles.
• Proven ability to lead end-to-end sales processes.
• Passion for live events and ticketing industry.
• Solid Excel/data skills for presentations and analyses.
• SQL/Snowflake knowledge is a plus.

Responsibilities

• Build and scale high-quality ticket supply in underpenetrated markets.
• Identify supply gaps, source new sellers, and grow supplier relationships.
• Map region supply landscape and prioritize high-impact opportunities.
• Acquire new ticket suppliers across sports, concerts, theatre, and live events.
• Represent region to International Operations Manager with progress updates.
• Own regional supply KPIs: inventory depth, sell-through, revenue, concentration.
• Use data to identify gaps and launch targeted quality initiatives.
• Lead negotiations and client-facing conversations with suppliers.

Skills

Autonomy

Commercial instincts

Ambiguity tolerance

Relationship-driven

Account management

End-to-end sales

Live events passion

Excel

SQL

Snowflake

Tools

Excel

SQL

Snowflake

Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Our International Supply organization is seeking a Account Manager for Mexico. This role will be based anywhere in Mexico. Bilingual in English and Spanish is required. All key supplier relationships outside of North America are managed by the international supply team. The Supply Manager reports to the International Supply Operations Manager. We provide an A+ compensation package while providing an environment where you can quickly grow your skills and knowledge and have the autonomy to lead and develop your region.

Location: Remote in Mexico

What You’ll Do:

• This role is responsible for building and scaling high-quality ticket supply (pricing, quality, and coverage) in underpenetrated markets.
• You will identify supply gaps, source and onboard new sellers, and grow strategic supplier relationships to ensure the right inventory is consistently available on the platform.
• Map your region’s supply landscape, identify inventory gaps (by event, category, and seller type), and prioritize high-impact acquisition opportunities
• Acquire new ticket suppliers across sports, concerts, theatre, and other live events through networking and developing personal relationships.
• Represent your region internally to the International Operations Manager by communicating your progress in monthly/quarterly meetings.
• Own regional supply KPIs including inventory depth, sell-through, revenue contribution, and supplier concentration
• Use data to identify gaps and launch targeted initiatives to improve supply quality and coverage
• Review the company’s operations across all countries in your market to ensure that we are consistently delivering high-quality service to both sellers and buyers
• Own the full commercial lifecycle: pipeline creation, deal execution, onboarding, and ongoing revenue growth
• Operate with high autonomy in your region, making prioritization and investment decisions based on ROI
• Achieve mutually beneficial and industry-leading economic terms through complex negotiations
• Be the key point of contact for your region’s largest suppliers
• You own client-facing conversations and complex negotiations

What You’ve Done:

• Highly autonomous / self-starter
• Strong commercial instincts
• Comfortable with ambiguity and building from scratch
• Relationship-driven but data-informed
• Experience in account management
• Experience leading end-to-end sales cycles
• Passion for live events
• Medium knowledge of Excel and related data skills to create sales presentations and deal/project post-mortems
• SQL/Snowflake knowledge is a plus

Why Join Us:

• Help shape the future of ticket distribution globally
• Build foundational partnerships in one of our highest-priority European regions
• Work at the intersection of sports, music, and technology
• Join a high-visibility, high-impact strategic initiative

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$600,000—$1,100,000 MXN

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world – from sports to music, comedy to dance, festivals to theater – StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.