Key Account Manager — DuPont Water Solutions

DuPont; United States; À distance; USD 110 000 - 160 000; Plein temps

Résumé du poste

DuPont Water Solutions seeks an experienced OEM Key Account Manager to sustain and grow a Western U.S. and Canada customer base.

You will be the primary commercial contact for OEM accounts, coordinating with technical teams to tailor water-treatment solutions and ensure long-term profitability. You will build strategic plans, manage pricing discussions, and lead forecasting while traveling up to 30% to visit accounts and industry events.

Qualifications

• Bachelor's degree in business, engineering, science, or manufacturing.
• Account management or commercial sales experience in water treatment or related industrial market.
• Experience growing existing customer relationships.
• Working technical knowledge of water treatment products with ability to involve specialists.
• Strong skills in quotes, proposals, negotiation and forecasting.
• Clear communication, organization and collaborative style.
• Ability to travel up to 30% across the territory.

Responsabilités

• Serve as the primary commercial contact for assigned OEM accounts.
• Build relationships across purchasing, engineering, operations and leadership.
• Develop account plans that support retention, growth and profitability.
• Spot opportunities to expand product use and project participation.
• Add select new accounts based on territory priorities.
• Prepare quotes and commercial proposals.
• Manage pricing discussions and negotiate terms within guidelines.
• Bring in technical experts for product selection, system design and troubleshooting.
• Work with customer service and supply chain to keep orders on time and resolve issues.
• Deliver accurate monthly forecasts for your accounts.
• Monitor market conditions, pricing trends and competitor activity.
• Flag risks and changes in customer buying patterns.
• Keep account activity current in CRM.

Connaissances

Account management

Sales

Forecasting

Negotiation

CRM

Formation

Bachelor's degree in business, engineering, science, or manufacturing

Outils

CRM software

Forecasting tools

Description du poste

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

DuPont Water Solutions is a global leader in water purification and separation technologies, with a legacy of innovation that has helped advance the industry for decades. Our portfolio—including FilmTec™ reverse osmosis membranes, ion exchange resins, and ultrafiltration technologies—helps customers address complex water challenges, improve operational efficiency, and expand access to clean water.

Joining our commercial team means turning that innovation into customer value. You'll build strategic partnerships, connect customer needs with advanced technologies, and help OEMs deliver more efficient and sustainable water treatment solutions. It's an opportunity to grow your career through meaningful work, backed by a respected global brand, deep technical expertise, and technologies that make a difference.

Location: Remote, Western U.S. (Southern California preferred; CA, AZ, NV, OR or WA considered)

Territory: Western United States and Canada

Travel: Up to 30%

About the Role

You'll be the main point of contact for an established base of original equipment manufacturer (OEM) customers across the western U.S. and Canada. The focus is keeping these relationships strong and growing them over time, with support from dedicated technical and customer service teams.

You'll join a seven-person team as one of three OEM Key Account Managers, each covering a region (West, Central and East).

What You’ll Do

Manage and Grow Customer Relationships

• Serve as the primary commercial contact for assigned OEM accounts.
• Build relationships across purchasing, engineering, operations and leadership.
• Develop account plans that support retention, growth and profitability.
• Spot opportunities to expand product use and project participation.
• Add select new accounts based on territory priorities.

Support Customers Day to Day

• Prepare quotes and commercial proposals.
• Manage pricing discussions and negotiate terms within guidelines.
• Bring in technical experts for product selection, system design and troubleshooting.
• Work with customer service and supply chain to keep orders on time and resolve issues.

Forecast and Track the Market

• Deliver accurate monthly forecasts for your accounts.
• Monitor market conditions, pricing trends and competitor activity.
• Flag risks and changes in customer buying patterns.
• Keep account activity current in CRM.

Travel

• Visit each account in person at least once a year (about 8-10 trips).
• Attend 2-3 industry conferences and one annual sales meeting.
• Travel typically runs 20-25%, up to 30% when needed.

Minimum Qualifications

• Bachelor's degree in relevant fields such as business, engineering, science, or manufacturing.
• Account management or commercial sales experience in water treatment or a related industrial market, such as filtration, industrial equipment or chemicals.
• Experience managing and growing existing customer relationships.
• Working technical knowledge of water treatment products, and the judgment to know when to bring in specialists.
• Strong skills in quotes, proposals, negotiation and forecasting.
• Clear communication, strong organization and a collaborative style.
• Ability to travel up to 30% across the territory.

Preferred Qualifications

• 5+ years of experience in water treatment.
• Experience selling to OEM customers.
• Familiarity with reverse osmosis, membrane separation, ion exchange or related technologies.
• Experience with project-based purchasing and variable demand.
• Experience with CRM and forecasting tools.

How Success Is Measured

• Retention and growth of OEM accounts.
• Sales and profitability results.
• Forecast accuracy and timeliness.
• Responsive, high-quality customer support.
• Strong teamwork with customer service and technical teams.

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