Key Account Manager - Bone Health -Sacramento

Amgen; Thousand Oaks (CA); Hybrid; USD 159,000 - 216,000; Full time

Benefits offered by this job

Retirement plan

Medical/dental/vision coverage

Discretionary annual bonus

Stock-based incentives

Flexible work arrangements

Job summary

Amgen in Thousand Oaks seeks a Key Account Manager – Bone Health to assess business environments in assigned accounts and plan actions for success. The role requires strong relationships with customers, cross-functional collaboration, and work within a matrix structure.

The incumbent will lead strategic market approaches, manage contracting and performance reviews, and coordinate with GPOs and access teams to support Amgen’s sales and brand strategies across complex accounts.

Qualifications

• Doctorate with 2+ years sales/account management experience.
• Master’s with 4 years sales/account management experience.
• Bachelor’s with 6 years sales/account management experience.

Responsibilities

• Develops and executes innovative market strategies for access to health care providers.
• Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large networks; drives post-fracture care initiatives.
• Monitors business performance across portfolio and provides field intelligence.
• Partners with Market Access Team and Pricing to resolve payor issues.
• Shapes environment including alternate sites of care and value-based partnerships.

Skills

Key account management

Healthcare sales

Contracting & pricing

Market access

Stakeholder engagement

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Tools

CRM software

MS Excel

Job description

Key Account Manager – Bone Health Live

What you will do

The Key Account Manager – Bone Health will report into the Key Account Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen products and plan/execute actions for success in these accounts. The Account Manager will work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support sales performance and brand strategies at multiple touch points and levels within complex partner organizations. Ideally, the candidate resides in the geography and has established relationships with the key accounts/ customers in addition to experience promoting Amgen products to the target accounts.

Role Responsibilities

• Key account strategic lead: Develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point. Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Basic Qualifications

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Master’s degree & 4 years of sales experience and/or related account management experience
• Bachelor’s degree & 6 years of sales experience and/or related account management experience

Preferred Qualifications

• 3+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers
• Advanced degree (e.g. MPH, MBA, PharmD, etc.)
• 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, access environment, applicable competitors, specialty experience
• District Management / Reimbursement / managed care experience
• Demonstrates solid understanding of the current marketplace and trends
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy and bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams

Additional qualifications:

• Demonstrates leadership ability with a focus on influence, impact and leading without authority.
• Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these key decision makers
• Identifies and procures appropriate company resources to achieve account objectives.
• Analyzes, interprets and draws insights from clinic economics/financial performance.
• Analyzes, interprets and draws insights from varying data sources Successfully navigates through clinic reimbursement.
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
• Thrives in a fast-paced environment handling multiple competing priorities
• Approaches challenges with a solution-oriented mindset Takes initiative, imparts energy and enthusiasm, and works in teams Exhibits a broad range of computer skills Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

Salary and Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Equal Opportunity Employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Company Information

Salary Range 159,488.05USD -215,777.95 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen