Key Account Manager - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply; Kendall (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental and Vision plans

Paid Time Off and Holidays

401k with company match

Tuition Reimbursement

Product Discounts

Job summary

SiteOne Landscape Supply, LLC is seeking a Bilingual Key Account Manager in Florida to manage a book of business across 40–60 accounts totaling at least $3M annually. You will expand existing lines of business, grow margins, and deepen relationships with key accounts through SiteOne capabilities and CRM-driven processes.

The role emphasizes strategic account management, sales execution, and collaboration with sales support, store personnel, and business resources to ensure service excellence and

Qualifications

• 3+ years of experience in key account sales.
• 1-3 years of green industry experience is preferred.
• Bilingual English/Spanish proficiency is preferred.
• Ability to build strong client relationships to grow sales and provide excellent service.
• Ability to use CRM tools to organize accounts and manage opportunities.

Responsibilities

• Manage a book of business typically 40–60 accounts with minimum $3M total.
• Expands existing lines of business and SiteOne presence in new lines.
• Develops deep, lasting relationships with key account personnel.
• Ensures customers utilize SiteOne capabilities including SiteOne University and Partner’s Program.
• Grow minimum of $100k GM$ growth year over year.
• Uses CRM tools to track opportunities and report outcomes.
• Facilitates customer orders and monitors fulfillment.

Skills

Key account sales

Bilingual English/Spanish

Relationship building

CRM tools

Sales cycle knowledge

Solution selling

Access to decision makers

Communication skills

Strategic account management

Education

High school diploma or equivalent

College degree preferred

Tools

CRM software

Territory Alignment tools

Job description

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to 'Be a Great Place to Work for Our Associates'. We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together

Position Overview

The Bilingual Key Account Manager plays an integral role in our sales organization by developing relationships with important customers in order to grow new business within these accounts.

What you'll do:

• Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
• Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
• Develop deep and lasting relationships with key account personnel
• Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
• Grow minimum of $100k GM$ growth year over year
• Use SiteOne Territory Alignment tools to prioritize and target key accounts
• Maintain high level of customer satisfaction with assigned accounts
• Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
• Leverage solution focusedsales tools and processes to maximize growth with assigned accounts
• Report progress against opportunities to share verifiable outcomes
• Facilitate the placement of customer orders and monitors fulfillment process
• Maintain appropriate professional and technical knowledge
• Resolve customer complaints by investigating problems and developing solutions
• Work with Business Development Manager or store personnel to effectively transition key accounts
• Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance

Skills We Are Seeking

• 3+ years of experience in key account sales
• 1-3 years of green industry experience and a familiarity with landscape, nursery, and irrigation products preferred
• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred.
• Proven ability to build strong relationships with clients to effectively grow sales, negotiate deals, resolve conflict, and provide service that leads to stellar customer satisfaction
• Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive consistent sales execution
• Knowledge of sales cycle and solution selling techniques
• Proven approach to access decision makers at client organizations
• Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills
• Ability to think quickly and make decisions
• Understanding of sales and operations planning processes, statistical demand forecasting and integration of supply and demand plans
• High school diploma or equivalent required
• College degree preferred

Compensation & Benefits

SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

What This Job Description Covers

The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

Our Commitment to Equal Opportunity

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.

All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Avoiding Recruiting Scams

Your safety matters to us. To make sure you’re interacting with a real SiteOne hiring team member, here’s how to protect yourself from recruiting scams:

• We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.
• All open positions will be posted on our official careers page: careers.siteone.com
• Any email you receive will be sent from a @siteone.com email address.
• If you receive outreach that seems unusual, please contact [e-mail] to confirm.

Compensation Transparency

Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.