Key Account Manager (Beauty Systems Group)

Henkel Corporation; Austin (TX); Remote; USD 70,000 - 110,000; Full time

Job summary

Henkel Corporation seeks a remote Account Manager to drive relationships with key accounts in the Consumer Brands unit. You will lead cross-functional collaboration, develop business plans, and manage budgets and KPIs to meet growth targets.

Role involves forecasting, data analysis, and strategic customer engagement, with occasional travel. You will work with Brand Managers to align marketing efforts with consumer needs and ensure timely item setups and activations.

Responsibilities

• Build and maintain strong, trust-based relationships with key accounts.
• Serve as the main liaison between Henkel and the customer across departments.
• Manage customer expectations and ensure alignment with Henkel’s strategic goals.
• Develop and execute customer-specific business plans to exceed growth targets.
• Lead top-line management of customer budgets and KPIs.
• Identify opportunities for growth through new product offerings, promotions, and execution enhancements.
• Manage monthly forecasts with precision and within accuracy guidelines.
• Analyze sales and promotional data to identify trends and ensure profitability.
• Communicate new item setup information clearly to Sales Planning and customer contacts.
• Lead key customer meetings, including preparation and presentation of strategic objectives.
• Ensure effective in-store merchandising to enhance brand visibility and support successful product launches.
• Collaborate with distributor customers to execute digital and social media assets across relevant channels.
• Partner with Brand Managers to align marketing and innovation plans with consumer needs.
• Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness.
• Address issues and concerns with professionalism and urgency.
• Remote role with occasional travel.

Job description

About this Position

AtHenkel, you’ll be part of an organization that’s shaping the future throughinnovation, sustainability and collaboration. With our trusted brands likePersil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edgetechnologies, you’ll have countless opportunities to explore new paths andgrow.

This remote position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career andmake an impact at Henkel.

What you´ll do

• Build and maintain strong, trust-based relationships with key accounts.


• Serve as the main liaison between Henkel and the customer across departments.


• Manage customer expectations and ensure alignment with Henkel’s strategic goals.


• Develop and execute customer-specific business plans to exceed growth targets.


• Lead top-line management of customer budgets and KPIs


• Identify opportunities for growth through new product offerings, promotions, and execution enhancements.


• Manage monthly forecasts with precision and within accuracy guidelines.


• Analyze sales and promotional data to identify trends and ensure profitability.


• Communicate new item setup information clearly to Sales Planning and customer contacts.


• Lead key customer meetings, including preparation and presentation of strategic objectives.


• Ensure effective in-store merchandising to enhance brand visibility and support successful product launches.


• Collaborate with distributor customers to execute digital and social media assets across relevant channels.


• Partner with Brand Managers to align marketing and innovation plans with consumer needs.


• Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness.


• Address issues and concerns with professionalism and urgency.


• Remote role with occasional travel.