Key Account Manager, Auto Remote - CA

Sunbit, Inc.; California (MO); Hybrid; USD 77,000 - 104,000; Full time

Benefits offered by this job

Stock options

Unlimited PTO

HSA

Pet Insurance

401(k) with company match

Cell Phone Stipend

Team planning

Job summary

Sunbit, Inc. is seeking a Key Account Manager for its Auto vertical. This field-based role partners with dealership service centers to maximize Sunbit adoption and customer value.

You will drive growth, analyze performance, and lead quarterly business reviews, while collaborating with regional managers to ensure consistent account success across multiple locations.

Qualifications

• 4+ years in field sales or account management with auto dealerships or Fixed Ops.
• Strong business and financial analysis skills.
• Excellent verbal and written communication for leadership meetings.
• Proactive, data-driven with the ability to coach and implement processes.
• Willing to travel extensively and manage multiple locations.

Responsibilities

• Manage key auto dealership service centers to grow Sunbit utilization and revenue.
• Build relationships with Fixed Ops leaders to align Sunbit with their needs.
• Analyze performance data to identify usage trends and coaching needs.
• Set monthly goals with dealership leadership and service advisors.
• Deliver quarterly business reviews with ROI and adoption trends.
• Collaborate with Regional Operations Managers on growth strategies.
• Track activity in the CRM, including visits and trainings.
• Provide feedback to Sunbit on partner needs and market insights.
• Support service centers with ongoing training and best practices.

Skills

Field sales

Account management

Financial analysis

Communication

MS Office

Travel readiness

Tools

CRM systems

Job description

LOCATION:North California (Field based)

REPORTS TO: VP, Operations

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for auto dealership service centers. By offering flexible payment options, Sunbit empowers service teams to complete more approved repair orders and ease the financial burden on customers—helping people say “yes” to the maintenance and repairs they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List )

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how people pay for essential services—and helping our partners deliver more of them.

The Role:

We’re looking for a Key Account Manager to join Sunbit’s fast-growing Auto vertical. In this role, you’ll partner directly with dealership service centers that have already implemented Sunbit, helping them maximize adoption, performance, and customer value.

This is an opportunity for a motivated, customer-centric, and data-driven professional who thrives in the field, builds strong relationships with Fixed Ops leadership, and knows how to turn insights into action. You’ll focus on expanding usage within our existing install base, strengthening key account relationships, and driving consistent month-over-month growth in Sunbit utilization.

Requirements

What You'll Own:

• Manage a portfolio of key auto dealership service centers to drive growth in Sunbit utilization, focusing on service-lane adoption, customer conversion, and revenue performance.
• Build and maintain strong relationships with Fixed Ops leaders (Service Managers, Directors, Advisors, and BDC teams) by understanding their workflows and aligning Sunbit to their operational needs.
• Analyze performance and revenue data to identify usage trends, gaps in adoption, advisor performance, and areas for targeted coaching or improvement.
• Set monthly goals with dealership leadership and service advisors, ensuring alignment on Sunbit usage expectations, customer presentation standards, and key service-department performance metrics.
• Deliver clear, data-driven Quarterly Business Reviews (QBRs) that highlight performance results, ROI, adoption trends, and recommended action steps.
• Collaborate with Regional Operations Managers to execute growth strategies, support on-site engagement, and ensure consistent account performance across dealership groups.
• Track and document all account activity in the CRM - including visits, trainings, advisor engagement, escalations, and performance metrics - to maintain accuracy and internal visibility.
• Provide actionable feedback to Sunbit internal teams on partner needs, operational challenges, competitive insights, and broader Fixed Ops trends.
• Support service-center teams with ongoing training and coaching to ensure advisors confidently present Sunbit and follow best practices consistently.
• Other duties as assigned

What You'll Bring:

• 4+ years of field sales or account management experience working with automotive dealerships or within Fixed Ops environments.
• Proven ability to coach teams and implement processes, especially when introducing or scaling technology solutions.
• Strong business and financial analysis skills with the ability to assess performance, identify opportunities, and execute data-driven action plans.
• Excellent communication skills, both verbal and written, with the ability to present confidently to service-center leadership.
• High proficiency with Microsoft tools (PowerPoint, Excel, Word) and solid project-management capabilities.
• Self-motivated, resourceful, and proactive, with a willingness to roll up your sleeves and drive results in a fast-moving environment.
• Highly organized with strong time-management skills and the ability to manage a large, multi-location account portfolio independently.
• Willingness to travel extensively

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
• We are targeting a salary of $90,000 per year for this role
• This role is also eligible for quarterly performance bonuses
• This role will also be granted company equity via stock options

Why Choose Sunbit?

Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.

The Perks:

• Mission driven, empowered, and collaborative culture
• Stock options
• Unlimited PTO
• Newly added HSA and Pet Insurance
• 401(k) with company match
• Cell Phone Stipend
• Team-based strategic planning and ownership of deliverables

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.