Key Account Manager

Minth North America, Inc.; Wixom (MI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with bonus potential

Comprehensive benefits package including health insurance

401k matching

Opportunities for career advancement

Supportive work environment

Job summary

A global automotive company in Wixom, Michigan, is seeking a dynamic Key Account Manager to manage assigned accounts and develop strong customer relationships. The successful candidate will identify business opportunities, troubleshoot issues, and ensure customer satisfaction. A Bachelor’s degree in Business or Engineering and 5 to 10 years of relevant automotive sales experience are required. This role offers a competitive salary, bonuses, and a comprehensive benefits package, including health insurance and 401k matching, along with opportunities for career advancement.

Qualifications

• 5 to 10 years of experience in a sales field within Automotive OEM.
• Knowledge of Toyota e-Portal and associated applications.
• Technical language skills in English are required.

Responsibilities

• Manage and maintain assigned accounts, develop customer relationships.
• Identify and troubleshoot commercial and technical issues.
• Prepare annual customer pricing submissions and maintain service parts pricing.

Skills

Customer relationship management

Analytical skills

Communication skills

Bilingual (Japanese, Korean, or Mandarin)

Proficiency in Microsoft Office

Education

Bachelor’s degree in Business or Engineering

Job description

Our Sales team is expanding and looking to add a Key Account Manager for our customers. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global company in the automotive sector.

Duties

Key Account Manager will manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships. To identify, troubleshoot and recommend solutions for commercial and technical issues along with working closely with the Program Management and Engineering teams to meet cost and timing targets. Other duties include:

• Initiate RFQ’s, oversee CFT quote activity to ensure complete timely completion and obtain the proper authorization for the plant to proceed on customer projects and assignments, for Minth NA and Minth Overseas RFQs.
• Submit and maintain all customer specific commercial documents related to Minth NA and Minth Overseas programs
• Prepare submissions for annual Customer FX, Materials Pricing Programs
• Maintain service parts pricing
• Identify and effectively work with the Minth Global team to prevent customer problems and when needed participate in customer issue resolutions
• Build professional relationships and establish an ongoing line of communication with customers, superiors, peers, subordinates, suppliers, etc., to facilitate the achievement of performance standards
• Assure target dates are met (relating to ECR responses, quotes, etc.) and pertinent information is communicated timely
• Identify opportunities, recommend, and implement projects and ideas for improved productivity cost reduction and work with our Plants to implement Tech Cost Savings
• Understand and participate in meetings with Program Managers in the development and implementation of APQP plans and feasibility discussions
• Work with manufacturing support personnel on new and existing product process issues to understand and maintain a knowledge base for both existing and potential products
• Maintain and update company pricing record documents, logs, forecasts and any other commercial records, as needed
• Handle all financial open-issues such as piece price and tooling for all assigned accounts, to assure that all purchase orders are issued, received, and billed, including all related follow-up activities
• Research and understand market pricing in order to maintain competitive analysis and benchmarking data on current competition and new business for quotes
• Provide customer sales and production information to assist in the formulation of budgets, forecasts, and annual customer savings plans.
• Participate in the development of presentations and negotiation of contracts
• Assist Supplier Quality or Quality Department with any commercial issues related to the Assembly Plants or Warranty
• Assist Quality in maintaining customer ratings
• Research and recommend job-related communication or technical development activities such as technical classes, seminars, etc. to enhance job performance

To be a qualified candidate you must have the following:

• Completed Bachelor’s degree in Business or Engineering preferred or equivalent work experience
• Minimum 5 to 10 years of work experience in a sales field within Automotive OEM
• Knowledge of Toyota e-Portal and associated Applications
• English Technical Language Skills
• Bi-lingual is a plus - Japanese or Korean or Mandarin
• Highly proficient with Microsoft Office Products to analyze data and trends, prepare written correspondence and presentations for executive-level meetings

Role

Key to being successful in this role:

• Hands-on, highly motivated, results-oriented, and driven with a continuous improvement mindset
• Exceptional organizational, interpersonal, and communication skills, both oral and written
• Must be a team-oriented professional who can handle multiple projects in a fast-paced environment
• High level of commitment, sound judgment, great follow-through, and initiative
• Capable of meeting deadlines while maintaining a high level of accuracy and professional demeanour
• A demonstrated ability to work well in a team environment, to be proactive, to work independently of day-to-day supervision
• Ability and willingness to travel worldwide

Why work for Minth? Here are the advantages of working at Minth.

• International development platform
• Competitive salary with bonus potential
• Comprehensive benefits package, including health insurance and 401k matching
• Opportunities for career advancement and professional development.
• Supportive and collaborative work environment.