Key Account Manager

THE UNITED ILLUMINATING COMPANY; Orange (CT); On-site; USD 117,000 - 146,000; Full time

Benefits offered by this job

Competitive benefits

12% performance-based bonuses

401(k) match

Health, dental, and vision insurance

Tuition reimbursement

Professional development and career-路径

Job summary

THE UNITED ILLUMINATING COMPANY in Orange, CT is seeking a Key Account Manager to manage a portfolio of large commercial, industrial and municipal customers. You will influence decisions on gas and electric options, tariffs and project management while promoting company programs and initiatives.

The role requires excellent negotiation, communication, and relationship-building skills, with a track record of delivering results for complex accounts and leading cross-functional efforts.

Qualifications

• Masters in Business Administration is a plus, or minimum 10+ years directly related technical utility experience.
• Experience interacting with business customers in a utility setting.
• Strong communication and negotiation skills.

Responsibilities

• Manage a portfolio of large commercial, industrial, and municipal customers.
• Advise customers on gas and electricity issues, contracts, tariffs, and service options.
• Promote company programs and projects; lead negotiations with customers.
• Lead cross-functional projects and support emergency restoration efforts as needed.
• Provide data analysis and interpretation of load information and policy.

Skills

Communication

Influencing skills

Target driven

Decision making

Customer service

Contract negotiation

Tariffs knowledge

Public speaking

Portfolio management

Technical aptitude

Education

MBA + 10+ years utility experience

Tools

SAP

Microsoft Office

Job description

Job Title: Key Account Manager Company: UIL Location: Orange, CT Work type: Office

The salary range for this position is dependent upon experience and location, ranging from $116,640 - $145,800.

What We Offer

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses 12%
• 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

Job Summary

Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers. Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management. Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers. Provides technical support and data analysis, interpret load information data and policy interpretation. Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids. Functions as team lead for various customer and internal projects and initiatives. Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state. Supports company emergency restoration efforts in lead roles. Insures company and customer compliance from a policy, safety and regulatory standpoint. Frequent interaction with internal and external Senior Leadership

Required Qualifications Education & Experience

Masters in Business Administration is a plus, or minimum 10 + years directly related technical utility experience requiring business customer interaction.

Skills/Abilities

• Skilled communicator with effective influencing skills
• Ability to work to targets and tight deadlines
• Confident decision maker
• Strong customer service skills
• Contract negotiation skills
• Working knowledge of company tariffs
• Accomplished in public speaking
• Professional executive level account/portfolio management skills
• Strong technical aptitude
• Fluent in company computer applications-SAP/Microsoft Office Suite

Able to work independently and in a team environment

Experience managing challenging customer situations Independentally solve complex problems applying math and technical knowledge Able to lead and guide complicated projects (project management)

Preferred Qualifications

Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

Delivering for the Business

• Global view of the Business - ADVANCED
• Achieving Results and Continuous Improvements - ADVANCED
• Initiative - ADVANCED
• Innovation & Creativity - ADVANCED
• Global Relationships: Flexibility & Globalization - ADVANCED
• Customer Focus - EXPERT
• Communicating & Influencing - ADVANCED
• Team Work - ADVANCED
• Managing People: Team Management - COMPETENT
• Developing Others - COMPETENT

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Disclaimer

AVANGRID is committed to a diverse and inclusive workplace. AVANGRID is an equal opportunity employer and does not discriminate on the basis of an individual’s sex, gender, gender identification, gender expression, race, color, religion, national origin, age, ancestry, genetic information, medical condition, physical or mental disability, marital status, sexual orientation, military or veteran status, or other characteristics or conditions protected by law.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables Company: THE UNITED ILLUMINATING COMPANY Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: September-14-2026

We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among others, as growth platforms.

Do you want to be part of the energy of the future?

Do not hesitate, join us!

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