Key Account Manager

Baumann Paper Company; Lexington (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Baumann Paper Company is seeking a proactive Key Account Manager to manage and expand relationships with key clients in an assigned region. You will identify growth opportunities, present Baumann Paper Company solutions, and collaborate with internal teams to deliver value.

You will also coach Business Development Managers, conduct joint sales calls, and travel about 70% to meet client demands and close new business while maintaining high customer satisfaction.

Qualifications

• Bachelor’s degree required with concentration in business, management, marketing or entrepreneurship preferred.
• 5+ years of sales experience preferred.
• Previous Jan/San or foodservice industry experience strongly preferred.

Responsibilities

• Maintain and grow Key Accounts in an assigned region, territory, channel or category.
• Prospect new clients, schedule meetings, develop proposals and build relationships.
• Coach and mentor Business Development Managers with joint sales calls.
• Plan joint sales calls with vendors and BD Managers to meet growth goals.
• Demonstrate Baumann Paper Company products and solutions to clients.

Skills

Planning & organizing

Negotiating

Business acumen

Influencing

Customer orientation

Education

Bachelor’s degree in business/management/marketing/entrepreneurship

5+ years of sales experience

Experience in Jan/San or foodservice

Tools

Microsoft Office Suite

CRM software

ERP systems

Job description

The Key Account Manager (KAM) is responsible for the management of sales and relationships with a set of key clients in an assigned region, territory, channel or category. The KAM is responsible for maintaining the company's existing relationships with a client or group of clients, so that they will continue to buy and grow with Baumann Paper Company as the vendor of choice. The KAM is responsible for creating a long-term relationship with the portfolio of assigned clients. The KAM serves to understand each customer's demands, plan how to meet these demands, and generate growth sales for the company at those existing clients. Additionally, the KAM is to hunt, prospect and close new business by networking, cold calling, telemarketing or gaining referrals/testimonials in an assigned region or territory. The KAM is responsible for presenting solutions for customer and prospect challenges as well as being a consultative seller. The KAM is also responsible for coaching and mentoring Business Development Managers while meeting or exceeding assigned goals and objectives.

Duties & Responsibilities

• Responsible for maintaining and growing Key Accounts in an assigned region, territory, channel or category.
• Responsible for prospecting new clients, scheduling prospect and customer meetings, developing and delivering sales presentations, developing and preparing proposals and building successful relationships with new and existing clients.
• Coach and Mentor Business Development Managers by making joint sales calls.
• Organize & Plan joint sales calls with vendors & Business Development Managers to deliver on growth expectations, goals and objectives.
• Responsible for presenting & demonstrating equipment and products in the Baumann Paper Company product offering.
• Responsible for communicating key market intelligence and pricing to the Pricing Analyst.
• Responsible for gaining and promptly communicating VOC (Voice of Customer) feedback to the VP of Sales.
• Responsible for working jointly with Purchasing and Pricing Analyst on individual bids as well as new customer proposals.
• Contribute to the management of customer inventory at the request of the customer.
• Participate in Tradeshows and Conferences at the request of the VP of Sales.
• Responsible for utilization of Baumann Paper Company’s CRM.

Requirements

• Proficient using Microsoft Office Suite (Word, Excel, Outlook & Power Point).
• Experience using integrated software.
• Ability to learn new custom ERP program requirements.
• Approximate travel is 70%. Access to reliable transportation is required.

Skills

• Planning & Organizing: Plans and organizes tasks and work responsibilities to achieve sales objectives. Sets priorities. Schedules activities. Allocates and uses resources properly.
• Negotiating: Acts as a strong bargainer while assuring good relationships; works with others to provide solutions.
• Business Acumen: Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Influencing: The ability to gain others’ support for ideas, proposals, projects, and solutions.
• Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.

Education

• Bachelor’s degree required (concentration in business, management, marketing or entrepreneurship is preferred).
• Proven track record of success with 5 or more years of sales experience preferred.
• Previous experience in the Jan/San industry or foodservice industry strongly preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, stand, walk, sit, stoop, kneel & crouch. Additionally, required to use hands to finger, handle or feel, reach with hands and arms, talk or hear. Periodically lift and/or move up to 50 pounds. Possess normal vision with or without correction and able to distinguish color. Possess sufficient speech, writing & communication skills necessary to effectively carry out job functions and responsibilities.

Location

Candidate must be located in or willing to relocate to one of the following areas:

• Owensboro, KY or Evansville, IN
• Louisville, KY
• Northern, KY
• Bowling Green, KY