Key Account Manager

Airgas; Largo (FL); Hybrid; USD 75,000 - 120,000; Full time

Benefits offered by this job

Comprehensive family benefits: Medical

14-week paid parental leave

401(k) with company match

Tuition assistance

Paid holidays

Job summary

Airgas in Largo, FL is seeking a strategic Key Account Manager to lead service excellence, growth and retention for our national retail accounts. You will act as the primary liaison between customers and internal teams, manage high-revenue accounts, and coordinate cross-functional rollout and ongoing support from the Largo office.

Prospective candidates should have strong contract, communication, and account-management skills, with experience in SAP and advanced Excel.

Qualifications

• Contract expertise to interpret and execute agreements.
• Excellent verbal and written communication for leading calls and presentations.
• Proven ability to manage multiple complex accounts independently.
• Strong interpersonal skills to build relationships with customers, vendors, and internal teams.
• Exceptional time management and multitasking with keen attention to detail.
• Advanced Excel skills (VLOOKUP, Pivot Tables); SAP familiarity is a plus.

Responsibilities

• Drive service excellence, growth, and retention for national retail accounts.
• Serve as the single point of contact for assigned strategic national accounts.
• Lead relationship management and ensure high retention rates across accounts.
• Maintain comprehensive, up-to-date account overviews and documentation for effective management.
• Collaborate with internal teams to lead account rollout, implementation, and ongoing support.
• Analyze data from systems to manage orders, update accounts, and identify trends.

Skills

Contract expertise

Communication

Account management

Relationship building

Organizational skills

Adaptability

Tech savvy

Microsoft Office

Education

High School Diploma or equivalent

Tools

SAP

Excel

Job description

## Key Account ManagerApply: Largo, FL (Retail Solutions): Full time: Posted Today: R10101717R10101717 Key Account Manager (Open)Location:Largo, FL (Retail Solutions) - Management## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.# # At Airgas, we **RESPECT**, **HONOR** and **VALUE** diversity.# # **Airgas is Hiring for a Key Account Manager in Largo, FL!** # **We are looking for you!** * **Comprehensive Family Benefits:** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* **Support for Parents:** We offer a 14-week paid child birth benefit to support growing families.* **Future Security:** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:** Your benefits start after just 30 days of employmentRecruiter: Porschal Ford | [e-mail] **| [phone]** **Airgas** is seeking a strategic and dynamic **Key Account Manager** to drive **service excellence, growth, and retention** for our national retail accounts. This role manages **high-revenue**, **nationally** **visible accounts** and serves as the primary liaison between our customers and internal teams. Based primarily in our **Largo office**—with possible travel for face-to-face meetings—this position requires a **proactive** leader skilled at **navigating complex business models** and **fostering strong, long-term client relationships.*** **Primary Contact:** **Serve** as the single point of contact for assigned strategic national accounts.* **Relationship Management:** **Cultivate** lasting relationships by consistently delivering exceptional service, **identifying growth opportunities**, and ensuring high retention rates.* **Account Oversight:** **Maintain** comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.* **Cross-Functional Collaboration:** The Key Account Manager is expected to **lead** on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.* **Data Analysis:** **Extract and analyze** data from various systems to manage orders, update account information, and identify trends or issues.* **Issue Resolution:** **Proactively** identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.* **Team Engagement:** Work **closely** with national sales teams, regional leaders, and other stakeholders to **maximize** account efficiency and **uncover new business opportunities.*** **Continuous Learning:** **Engage** in ongoing training and professional development initiatives across multiple levels of the organization.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?****Required Qualifications:***** **Contract Expertise:** Demonstrated **experience** in reading, interpreting, and executing contracts/agreements at a strategic level.* **Communication:** **Excellent** verbal and written communication skills, with the ability to lead conference calls and deliver **compelling** presentations.* **Account Management:** **Proven ability** to manage multiple complex accounts independently.* **Relationship Building:** **Strong** interpersonal skills to build effective relationships with customers, vendors, and internal teams.* **Organizational Skills:** **Exceptional** time management and **multitasking abilities,** with a **keen attention to detail.*** **Technical Proficiency:** Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a **plus**.* **Adaptability:** A **self-driven**, **motivated** approach with the ability to thrive in a fast-paced, dynamic environment.* **Tech Savvy:** **Proficient** in Microsoft Office Suite, Google Workspace (Docs, Sheets, Slides)* **Education:**High School Diploma or **equivalent** work experience.**Preferred Qualifications:*** **Experience:**5+ years in Account Management or a combination of Customer Service, Account Management, and B2B Sales; previous experience in account administration/management is preferred.