Key Account Manager

AIRGAS INC AND SUBSIDIARIES; Largo (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Paid holidays

Parental leave

Job summary

Airgas is hiring for a Key Account Manager in Largo, FL to lead strategic national accounts and drive service excellence, growth, and retention for high-revenue, nationally visible customers. Based in the Largo office with potential travel, you will partner with internal teams to deliver integrated solutions.

The role emphasizes relationship building, contract expertise, and data-driven account management, with a strong focus on cross-functional collaboration and continuous learning in a

Qualifications

• Contract expertise: experience in reading, interpreting and executing contracts at a strategic level.
• Excellent verbal and written communication, with ability to lead conference calls and presentations.
• Proven ability to manage multiple complex accounts independently.
• Strong interpersonal skills to build relationships with customers, vendors and internal teams.
• Exceptional time management and multitasking abilities with keen attention to detail.
• Advanced Excel skills (VLOOKUP, Pivot Tables); familiarity with SAP is a plus.
• Self-driven and motivated in a fast-paced environment.

Responsibilities

• Serve as the single point of contact for assigned strategic national accounts.
• Cultivate lasting relationships by delivering exceptional service, identifying growth opportunities, and ensuring high retention rates.
• Maintain comprehensive and up-to-date account records and presentations.
• Lead on account rollout and closure processes by partnering with internal teams.
• Extract and analyze data from systems to manage orders and identify trends.
• Proactively identify recurring issues and collaborate to implement solutions.
• Work closely with national sales teams and stakeholders to maximize account efficiency and uncover new opportunities.
• Engage in ongoing training and professional development.

Skills

Communication

Account management

Relationship building

Organizational skills

Adaptability

Tech proficiency

Education

High School Diploma or equivalent

Tools

Excel (VLOOKUP, Pivot Tables)

SAP

Job description

R10101717 Key Account Manager (Open)

Location:

Largo, FL (Retail Solutions) - Management

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Key Account Manager in Largo, FL!

We are looking for you!

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence, growth, and retention for our national retail accounts. This role manages high-revenue, nationally visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo office-with possible travel for face-to-face meetings-this position requires a proactive leader skilled at navigating complex business models and fostering strong, long-term client relationships.

• Primary Contact: Serve as the single point of contact for assigned strategic national accounts.
• Relationship Management: Cultivate lasting relationships by consistently delivering exceptional service, identifying growth opportunities, and ensuring high retention rates.
• Account Oversight: Maintain comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.
• Cross-Functional Collaboration: The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.
• Data Analysis: Extract and analyze data from various systems to manage orders, update account information, and identify trends or issues.
• Issue Resolution: Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.
• Team Engagement: Work closely with national sales teams, regional leaders, and other stakeholders to maximize account efficiency and uncover new business opportunities.
• Continuous Learning: Engage in ongoing training and professional development initiatives across multiple levels of the organization.

Are you a MATCH?

Required Qualifications

• Contract Expertise: Demonstrated experience in reading, interpreting, and executing contracts/agreements at a strategic level.

• Communication: Excellent verbal and written communication skills, with the ability to lead conference calls and deliver compelling presentations.

• Account Management: Proven ability to manage multiple complex accounts independently.

• Relationship Building: Strong interpersonal skills to build effective relationships with customers, vendors, and internal teams.

• Organizational Skills: Exceptional time management and multitasking abilities, with a keen attention to detail.

• Technical Proficiency: Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a plus.

• Adaptability: A self-driven, motivated approach with the ability to thrive in a fast-paced, dynamic environment.

• Tech Savvy: Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets, Slides)

• Education: High School Diploma or equivalent work experience.

Preferred Qualifications

• Experience: 5+ years in Account Management or a combination of Customer Service, Account Management, and B2B Sales; previous experience in account administration/management is preferred.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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