Key Account Manager

Nidec Motor Corporation; Eden Prairie (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Nidec Motor Corporation is seeking a strategic Key Account Manager to advance relationships with major customers across the Americas. The role drives growth, manages major accounts, and coordinates with engineering, marketing, and operations to deliver on key objectives.

Located in the United States as a remote role, this position requires travel and collaboration with global teams to meet sales targets and optimize account profitability.

Qualifications

• Bachelor’s degree in engineering, business, or marketing.
• 6+ years of B2B sales for strategic accounts.
• Experience in engineering, sales, marketing, or related field.
• Strong communication and project management skills.
• Proficiency with MS Office and video conferencing tools.
• English language required.

Responsibilities

• Nurture and build assigned key accounts with high-impact relationships across levels of the organization.
• Coordinate cross-functional engagement with sales, marketing, and engineering to drive customer initiatives.
• Coordinate with manufacturing and fulfillment across global locations to ensure project execution.
• Lead processes for forecasting, sales targets, and performance metrics with leadership endorsement.
• Monitor competitive activity and develop differentiation strategies for key accounts.
• Maintain regular updates to senior management and manage Salesforce pipelines.

Skills

Strong communication

Project management

Organizational skills

Self-motivated / proactive

English proficiency

Education

Bachelor's degree in Engineering, Business, or Marketing

Tools

MS Office

Salesforce

Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world’s dreams, people’s dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world’s and people’s tomorrows; the world’s first, the world’s best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world’s leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.

Founded in 1973 and headquartered in Kyoto, Japan, Nidec operates more than 300 group companies across 40+ countries, with over 100,000 employees worldwide. Rooted in Japanese craftsmanship and continuous improvement, we combine global capability with local expertise to solve complex challenges and keep the world moving.

Job Description

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving assigned sales targets, driving growth, and delivering on key account objectives.

The KAM serves as the primary point of contact for their designated accounts, representing the full portfolio of company products and services. They lead cross functional account planning efforts, ensure coordinated customer engagement, and maintain overall customer satisfaction and long-term partnership health. This role focuses on the customer’s headquarters and major buying locations, while closely coordinating with internal teams and field partners who support additional sites or business units within the account. The KAM ensures alignment, consistency, and a unified approach across all customer touchpoints.

SPECIFIC JOB RESPONSIBILITIES

Nurture and Build Assigned Key Accounts:

• Establish and nurture high‑impact relationships with key stakeholders across all levels of the organization, ensuring alignment and long‑term partnership success.

Cross-Functional Collaboration

• Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our executive team and strategic account stakeholders.
• Work closely with sales, marketing, and engineering in the execution of customer engagement. Provide guidance and support to drive the successful implementation of initiatives.
• Ensure proper coordination with manufacturing & fulfillment across Nidec Drives’ global locations to ensure project executional success for key accounts.

Account Performance Tracking and Reporting

• Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short‑, mid‑, and long‑term horizons—fully aligned and endorsed by both organizations’ leadership teams.
• Accountable for achieving sales, volume, profitability, and strategic performance goals, including maintaining forecasts for sales and operational planning across the assigned key accounts, and consistently delivering against them.
• Monitor and analyze performance metrics, providing regular updates and insights to senior management. Work with leadership to set sales objectives, identify opportunities, and manage sales forecasting and pipeline through Salesforce.

Competitive Intelligence

• Monitor competitive activities and industry trends to anticipate market shifts and identify areas for differentiation. Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within assigned accounts.

CUSTOMER AND TRAVEL REQUIREMENTS

Customers

• Work with identified key accounts and associated OEMs, Systems Integrators, and our Channel network.
• Communicate by phone, email, video conferencing, and in person at customer sites with an emphasis on in‑person site visits.

Travel

• Throughout the Americas and Regional defined areas.
• Occasional travel to other countries, as customer situations dictate, and national sales meetings.
• Travel Requirement: 50%

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in engineering, Business, or Marketing is preferred.
• 6+ years of sales experience in a technical business-to-business environment, with a focus on large/strategic customer accounts, or an outstanding record of achievement in senior account management positions.
• Experience in engineering, sales, marketing, or a related field.
• Strong communication skills.
• Ability to manage complex projects.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, PowerPoint, and video conferencing software.
• Ability to adapt presentations and other assets to align with assigned key accounts.
• Comfortable using a computer for various tasks.
• Languages: English
• This is a Remote (US) role, however, preferred locations to support collaboration, customer engagement, and business needs include:

Additional Job Details

Equal Employment Opportunity and Affinative Action at Nidec

Nidec is an Equal Employment Opportunity (EEO) and Aff… All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.