Key Account Manager

Pasona N A, Inc.; Boston (MA); Remote; USD 150,000 - 170,000; Full time

Job summary

Pasona N A, Inc. is seeking an experienced Key Account Manager to support commercialization and expansion of a rare disease therapy across the Northeast region.

The role focuses on managing institutional accounts, academic medical centers, and large specialty groups, driving product adoption and building long-term provider relationships. The ideal candidate will have 5+ years in pharmaceutical/biotech commercial sales, strong cross-functional collaboration skills, and the ability to travel

Qualifications

• Bachelor's degree required.
• 5+ years of pharmaceutical or biotechnology commercial sales experience.
• Experience managing institutional, academic, IDN, or large specialty healthcare accounts.
• Strong understanding of reimbursement, market access, specialty pharmacy, and patient support programs.
• Demonstrated success in strategic account planning and execution.
• Experience collaborating with cross-functional partners to achieve business objectives.
• Excellent communication, presentation, and relationship-building skills.
• Strong analytical and business planning capabilities.
• Ability to travel 60-70% overnight.
• Experience working within FDA and PhRMA compliance guidelines.

Responsibilities

• Manage large institutional and specialty accounts, including academic medical centers and Centers of Excellence.
• Develop and execute regional and account-specific business plans aligned with commercial objectives.
• Build and maintain relationships with physicians, practice administrators, purchasing managers, and key decision-makers.
• Drive product adoption, access, and utilization within assigned accounts.
• Identify, develop, and support clinical champions and key opinion leaders.
• Collaborate cross-functionally with Medical Affairs, Marketing, Market Access, and other internal stakeholders.
• Deliver clinical, business, and formulary presentations to healthcare professionals and healthcare systems.
• Conduct regular account reviews and implement strategies to expand market penetration.
• Maintain accurate CRM records and provide territory performance updates and KPI reporting.
• Represent the company at professional conferences, educational programs, and industry events.
• Proactively identify and pursue new business opportunities within the territory.

Skills

Account management

Strategic planning

Relationship building

Presentation skills

Cross-functional collaboration

Communication skills

Analytical skills

Travel willingness

Education

Bachelor's degree

Job description

Job Type: Full-Time

Industry: Pharmaceutical / Biotechnology

Territory: Northeast U.S.

Work Arrangement: Remote

Compensation: $150K-$170K Base Salary + Incentive Opportunity

A growing specialty pharmaceutical company seeking an experienced Key Account Manager (KAM) to support the commercialization and expansion of a rare disease therapy across the Northeast region.

This individual will be responsible for managing key institutional accounts, academic medical centers, Centers of Excellence, and large specialty physician groups. The successful candidate will develop and execute strategic account plans, drive product adoption, and build long-term relationships with healthcare providers and key stakeholders.

Key Responsibilities

• Manage large institutional and specialty accounts, including academic medical centers and Centers of Excellence
• Develop and execute regional and account-specific business plans aligned with commercial objectives
• Build and maintain relationships with physicians, practice administrators, purchasing managers, and key decision-makers
• Drive product adoption, access, and utilization within assigned accounts
• Identify, develop, and support clinical champions and key opinion leaders
• Collaborate cross-functionally with Medical Affairs, Marketing, Market Access, and other internal stakeholders
• Deliver clinical, business, and formulary presentations to healthcare professionals and healthcare systems
• Conduct regular account reviews and implement strategies to expand market penetration
• Maintain accurate CRM records and provide territory performance updates and KPI reporting
• Represent the company at professional conferences, educational programs, and industry events
• Proactively identify and pursue new business opportunities within the territory

Qualifications

Bachelor's degree required

5+ years of pharmaceutical or biotechnology commercial sales experience

Experience managing institutional, academic, IDN, or large specialty healthcare accounts

Strong understanding of reimbursement, market access, specialty pharmacy, and patient support programs

Demonstrated success in strategic account planning and execution

Experience collaborating with cross-functional partners to achieve business objectives

Excellent communication, presentation, and relationship-building skills

Strong analytical and business planning capabilities

Ability to travel 60-70% overnight

Experience working within FDA and PhRMA compliance guidelines

Preferred Qualifications

• Rare disease commercial experience
• Neurology, dermatology, or specialty therapeutic experience
• Experience supporting product launches
• Experience working with academic medical centers and Centers of Excellence
• Knowledge of specialty pharmacy and reimbursement pathways
• Strong track record of building relationships with complex healthcare systems