Key Account Manager

Paycom - ATS; Alpharetta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

DuPont Healthcare Solutions is seeking a seasoned Key Account Manager to drive profitable revenue growth for assigned enterprise customers in the Atlanta area. You will manage a strategic portfolio including fluid management tubing, flexible packaging, and medical device catheter technologies, building a robust pipeline and cross-functional teams to support client needs.

This role demands deep medical market expertise, top-tier negotiation skills, and the ability to travel up to 50% to nurture

Qualifications

• 10+ years in medical market with enterprise accounts.
• Strong relationships with top medical device OEMs.
• Proven record of revenue growth.
• Excellent negotiation skills.
• Willing to travel up to 50%.

Responsibilities

• Upholds DuPont Healthcare Solutions vision and values.
• Develop an annual key account plan with metrics and goals; ensure achievement.
• Be the customer products and end market expert; present bi-monthly priorities and risks to leadership.
• Generate and collaborate cross-selling opportunities across portfolio offerings.
• Establish an internal cross-functional team (Engineering, Sales, Quality, Marketing) to serve enterprise customers.
• Utilize Salesforce to enter and track opportunities from lead to closing; ensure prompt follow-up.
• Provide budgeting and forecasting for assigned enterprise accounts.
• Negotiate and maintain active contracts with accounts; ensure compliance.
• Conduct quarterly business reviews with enterprise customers.
• Provide market and customer intelligence to management.
• Serve as global customer focal point of communication.

Skills

Medical market experience

Sales leadership

Negotiation skills

Travel willingness

Salesforce

Tools

Salesforce

Job description

Job Details: Job Location: PPC Industries Atlanta - Alpharetta, GA 30009, Position Type: Full Time, The Key Account Manager (KAM) position will have full sales responsibility and accountability for assigned enterprise level customers within DuPont Healthcare Solutions, promoting the breadth of portfolio offerings including fluid management tubing, flexible packaging, and medical device catheter technologies. The objectives will be focused on achieving profitable revenue growth through fostering a culture of customer centricity, a bias for action, a sense of urgency and concise accountability. The KAM will focus on building a strong network across the account and a solid pipeline of new opportunities and successfully closing them. The primary focus will be customer centricity, revenue growth including market share gain, and building strong partnerships with our most valuable strategic customers.

Key accounts are defined as those customers who represent substantial revenue, engagement across the global DuPont Healthcare Solutions network, and significant growth potential.

Responsibilities

• Upholds DuPont Healthcare Solutions vision and core values
• Develop an annual key account plan establishing of key account metrics and goals and ensure achievement
• Become the customer products and end market expert, understand their applications, focus, challenges, locations and be connected deeply across the customer influencer and decision maker network. Be able to present bi-monthly to the leadership team the key priorities, opportunities, business risks and where critical support is needed.
• Responsible for generating and collaborating cross-selling opportunities across the portfolio offerings of DuPont Healthcare Solutions
• Establish an internal cross-functional team consisting of Engineering, Sales Managers, Quality, and Marketing and collaborate to promptly serve the needs of the enterprise customers
• Effectively utilize Salesforce, a Customer Relationship Management (CRM) tool to enter and track opportunities through the stages. Ensure prompt follow-up and execution from lead to opportunity.
• Responsible for providing accurate budgeting and forecasting for assigned enterprise accounts, utilizing accounts supplied information as well as external market knowledge.
• Responsible for negotiating and maintaining any active contracts or agreements with assigned accounts, as well as ensuring all parties remain in compliance.
• Conduct quarterly business reviews with the enterprise customers
• Provide and present market and customer intelligence to the management team
• Serve as the customer focal point of communication globally

Reporting

The Key Account Manager reports directly to the Commercial Leader

Qualifications: Key Characteristics

• Significant experience in the medical market, of at least 10 years
• Strong relationships at top medical device OEMs
• Exceptional record of business growth
• Excellent negotiation skills that result in a Win-Win situation
• Self-driven strategic hunter with an excellent solution skill set
• Respected by their coworkers
• Good understanding of the entire product line from SPG
• Cost-conscious in spending
• Excellent familiarity with Salesforce
• Willing to travel, up to 50%