Key Account Director, West Region - Supply Chain SaaS

RELEX Solutions; San Francisco (CA); Remote; USD 140,000 - 210,000; Full time

Job summary

RELEX Solutions is seeking a 100% remote Key Account Director, Supply Chain SaaS, to lead strategic relationships and drive revenue growth across North American clients. This senior role reports to the Sr. VP of Sales, North America and requires travel within NA.

You will develop account strategies, manage executive relationships, and close complex, multi-stakeholder deals by aligning RELEX’s supply chain software with client goals and operational needs.

Qualifications

• Proven enterprise sales experience in selling strategic, high-value software solutions.
• Experience selling to grocery, convenience, big box, apparel, or similar retail sectors is preferred.
• Ability to close complex deals involving multiple stakeholders and timelines.
• Strong consultative selling skills focused on value propositions beyond technology.
• Excellent presentation and influencing skills for executive-level buyers.
• Demonstrated independence, initiative, and sophisticated stakeholder management.

Responsibilities

• Strategic relationship management with senior executives at key client accounts.
• Lead revenue growth by identifying opportunities within the portfolio and expanding deals.
• Develop and execute account strategies to drive pipeline and close deals on schedule.
• Articulate RELEX’s value proposition in terms of client operations and business impact.
• Qualify prospects, provide accurate forecasts, and report progress to leadership.
• Collaborate with development, marketing, services, and senior management to ensure delivery and revenue goals.
• Serve as the primary contact for key clients, resolving issues and delivering value.

Skills

Enterprise sales

Retail industry expertise

Complex deal closing

Consultative selling

Communication skills

Independent / self-driven

Job description

100% REMOTE with some travel required in North America
Key Account Director, Supply Chain SaaS
Reports to Sr. Vice President of Sales, North America
Employment type: Permanent, full-time
Locations: Preferably located in the Central, Mountain, or Western time zones of the US.
Company Overview
RELEX Solutions is a fast-growing software company dedicated to helping retail, CPG, and manufacturing businesses become more competitive through accurate forecasting and replenishment, profitable use of retail space, impact pricing and promotions and optimized workforce planning. Our SaaS solutions enable unified retail planning across retail’s core processes: supply chain, merchandising, and store operations.
Our solutions help retailers plan better, sell more, and waste less — however fast the market changes. Through our retail expertise, innovative technology and agility, we build strong, enduring, award-winning partnerships with our customers.
A "Key Account Director" at RELEX is a senior professional sales role responsible for managing and growing relationships with a portfolio of the company's most strategic and high-value clients. This position involves developing and executing account strategies, identifying new opportunities, driving pipeline growth, closing complex deals, and ensuring client delight and satisfaction by linking RELEX's supply chain orchestration software solutions to the clients' operational needs and business goals.
Key Responsibilities of a Key Account Director at RELEX:

• Strategic Relationship Management: Build and maintain high-level relationships with executive decision-makers within key client organizations.
• Revenue Growth: Lead efforts to identify opportunities and grow revenue within the assigned account portfolio.
• Account Strategy: Develop and execute relevant account strategies to drive pipeline growth and close deals within agreed-upon timelines.
• Value Proposition: Understand the client's operations and strategies to articulate how RELEX's solutions can provide high-value propositions beyond just technology.
• Sales Execution: Qualify prospects, provide accurate sales forecasts, and report on sales progress.
• Cross-Functional Collaboration: Work with senior management, internal teams (like development, marketing, and services), and cross-functional teams to ensure the successful delivery of sales propositions and the achievement of revenue goals.
• Executive Engagement: Act as the main point of contact for key clients, resolving issues and creating value for the accounts.

Skills and Experience Required:

• Enterprise Sales Experience: Proven experience in selling strategic, enterprise-level solutions, particularly in areas like supply chain management (SCM), ERP, or business intelligence (BI).
• Industry Expertise: Experience selling to grocery, convenience, big box, apparel, or similar retail-oriented industries is preferred.
• Complex Deal Closing: Demonstrated ability to close new name accounts and manage complex deals involving multiple constituencies.
• Consultative Sales Skills: Experience with a consultative, value-proposition-driven sales methodology.
• Communication Skills: Excellent presentation, communication, and influencing skills to articulate complex solutions and business cases.
• Proactive and Independent: Ability to work independently, with sophistication, and proactively.

See what’s it like to work at RELEX by following us on Facebook and Instagram!
RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
For inquiries, please contact Monica Hochberg: [e-mail]