Key Account Director - Kentucky/West Virginia

NOBEL Women; Richmond (VA); On-site; USD 217,000 - 266,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Flexible PTO

401(k) with company match

Job summary

Madrigal is seeking a seasoned Key Account Director to manage access to Rezdiffra within regional IDNs and HCP groups. You will work across matrix teams to drive adoption, strengthen key relationships, and develop data-driven strategies for formulary and policy changes.

The role requires extensive travel (60-80%), deep knowledge of MAFLD/MASH, and the ability to translate clinical and financial information into actionable customer solutions. Base salary and equity are offered.

Qualifications

• Bachelor's degree required; advanced degree or clinical credential preferred.
• 12+ years of progressive experience in pharmaceutical/biotech/healthcare with strategic account management or related customer-facing function.
• Proven ability to develop relationships with healthcare stakeholders and influence decisions.
• Strong understanding of healthcare delivery, pharmacy operations, patient access, and health-system decision-making.

Responsibilities

• Represent Madrigal with IDNs and large HCPs, engaging with C-suite executives and medical directors.
• Articulate branded and unbranded messaging within PI labeling and health economic data.
• Drive engagement by providing insights on MAFLD/MASH disease continuum and formulary changes.
• Collaborate with matrix teams to develop patient-centric solutions and drive sales planning.

Skills

Strategic account management

Stakeholder engagement

Project management

Communication skills

Analytical thinking

Education

Bachelor's degree

Advanced degree preferred

Tools

PowerPoint

Excel

Word

Job description

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

As a Key Account Director (KAD) at Madrigal, you will play a vital role in ensuring access to Rezdiffra within assigned regional Integrated Delivery Networks (IDNs) and HCP Super Groups. Working collaboratively across the matrix team, you will execute effective pull-through programs to drive the adoption of Rezdiffra and strengthen relationships with key stakeholders.

Position Responsibilities:

• Represent Madrigal with Integrated Delivery Systems and large HCP Super Groups, engaging with C-suite executives, pharmacy directors, and medical directors within the assigned accounts.
• Ability to articulate compelling unbranded and branded messaging within PI labeling including the Brand Value Propositions, brand clinical information (approved reprints) and approved Health Economic Data and Models.
• Drive customer engagement by providing deep insights and expertise around the MAFLD/MASH disease continuum, offering valuable customer insights on trends, market conditions, protocol development, and changes in formulary/medical policies.
• Leverage and champion core key account resources and sales planning tools to optimize sales performance.
• Encourage and facilitate MML/HEOR/Marketing team interactions with customers, foster consultation and collaboration with stakeholders across matrixed organizations to develop patient-centric solutions, unique MML engagements and relationship building with peers.
• Collaborate with functional matrix team leaders to optimize business performance and/or effectively manage complex business risks and issues.
• Develop and execute Key Account matrix business plans in cooperation with cross functional leaders (Sales, Medical Affairs, Marketing, Market Access & Patient Support).
• Ensure all activities are conducted in strict compliance with all applicable local, state and federal laws and regulations as well as company policies.
• The position will report to the Executive Director, Health Systems.

Qualifications and Skills

• Bachelor’s degree required; advanced degree or relevant clinical credential preferred.
• 12+ years of progressive experience in the pharmaceutical, biotech, health system, pharmacy, managed care, or broader healthcare industry, with demonstrated experience in strategic account management, pharmacy operations, market access, or a related customer-facing function is preferred.
• Demonstrated experience developing relationships and influencing key healthcare stakeholders, which may include pharmacy leaders, medical directors, health-system executives, population health leaders, payers, and other decision-makers.
• Strong understanding of healthcare delivery, pharmacy operations, patient access, and/or health-system decision-making, with the ability to translate clinical, financial, and operational information into meaningful customer solutions.
• Demonstrated ability to develop and execute strategic initiatives and deliver against quantitative and qualitative objectives.
• Ability to travel 60–80%.
• Strong project management experience with superior analytical, strategic planning, and problem-solving skills.
• Effective team player capable of thriving in a dynamic, cross-functional environment.
• Excellent written, organizational, presentation, and verbal communication skills.
• Proficient in Microsoft Office products, including PowerPoint, Word, and Excel.
• Must reside within the geographic area of responsibility to facilitate effective account management.
• A valid driver’s license is required due to the essential duty of driving.

Madrigal’s Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay, bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.

All employees receive equity, which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidate’s qualifications, skills, education, experience, business needs and market demands. The base salary range for this position is $217,000 - $266,00 per year

All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization.

Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact [e-mail].

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.