Key Account Director, Diagnostics and Research

Tempus AI; Massachusetts; On-site; USD 150,000 - 200,000; Full time

Job summary

Tempus AI seeks a Senior Key Account Director to lead global client relationships in Life Sciences Diagnostics and Research Services, focusing on pharma/biotech partnerships and large-scale engagements. You will drive account strategy and revenue growth for Tempus Dx and CRO products, coordinating with product, translational research, and commercial teams to deliver measurable client value.

The role requires deep stakeholder management, contract negotiation, and the ability to navigate complex

Qualifications

• 10+ years in Business Development and Sales within Life Sciences, Pharma/Biotech
• 5+ years working with Life Sciences organizations in R&D or diagnostic solutions
• Strong knowledge of drug and diagnostic regulatory processes in the US and internationally
• Deep understanding of clinical trial design, execution, and timelines
• Proven ability to negotiate and close large, multi-year agreements
• Bachelor degree in Science or Business; Advanced degree desired

Responsibilities

• Develop and drive global account strategy with scientific and operations teams
• Meet and exceed revenue goals for Tempus Dx and CRO product lines
• Build and maintain executive relationships and drive CXO strategy
• Learn client strategy and portfolio to expand Tempus platform usage
• Negotiate, secure and manage contracts with assigned accounts
• Coordinate cross-functional teams to deliver client value
• Develop case studies with clients to showcase impact
• Provide leadership feedback to shape Life Sciences portfolio
• Monitor progress on strategic objectives and revenue milestones
• Travel approximately 30% domestically and internationally
• Perform other duties as assigned

Skills

Entrepreneurial sales

Stakeholder management

Relationship building

Negotiation

Leadership

Education

Bachelor's degree in Science or Business

MBA or PhD desired

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus' proprietary platform connects an entire ecosystem of cutting-edge, comprehensive diagnostics with real-world evidence to deliver real-time, actionable insights to physicians. Our diagnostics and data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care. We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Key Account Director to join our rapidly growing Life Sciences Diagnostics (Dx) and Research Services team. This role will focus on creating and expanding our global client relationship with some of the world's leading biopharmaceutical organizations.

Responsibilities

• Develop and Drive global account strategy in coordination with our scientific and business operations teams
• Meet and exceed revenue goals for Tempus Dx and CRO product lines at the account while delivering on established strategic objectives for specific client accounts
• Build and maintain executive and R'D relationships & drive our CXO strategy leveraging Tempus senior leadership
• Become an expert in the partner's strategy, pipeline and portfolio to proactively determine all areas that the Tempus platform could be leveraged for advancing innovation
• Negotiate, secure and manage pull-through of contracts with assigned client accounts
• Align the cross functional team of Product Specialists, partner Key Account Directors (KADs), Translational Researchers and Commercial Operations to most efficiently identify and deliver value at our clients
• Partner with our clients to develop and announce impactful case studies leveraging the Tempus Dx and CRO platforms to advance precision medicine
• Contribute to the development of the Life Sciences portfolio by providing feedback to Leadership regarding client responses and suggestions; maintain a solution-oriented mindset
• Track progress against defined strategic objectives and revenue goals; review progress/setbacks frequently with broader Account Team and Tempus Leadership
• Travel approximately 30% of working time, domestically and internationally
• Other duties as assigned

Qualifications

• Entrepreneurial sales approach; thrives most in a high growth, rapidly evolving business environment
• Proactive mindset that bridges ideas to implementable solutions, and can help move both internal and external stakeholders to quickly solve problems
• Deep relationships with pharmaceutical stakeholders
• Proven ability to navigate multi-faceted client organizations with repeated success
• Ability to set strategies/tactics that are aggressive, but realizable
• Wins followers with a positive and energetic approach to work and life; gains energy from solving difficult problems
• Demonstrated ability to influence without authority (both with internal and external stakeholders)
• Learning agility to adapt to a rapidly changing environment within Tempus
• Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems

Experience

• Minimum of 10 years of experience in Business Development and Sales within the Life Sciences sector, serving as the primary account and manager (Pharma/Biotech)
• Ideally, 5+ years of experience working with organizations that support Life Sciences companies in R&Dt and/or diagnostic solutions used in clinical trial selection.
• Strong knowledge of the drug and diagnostic regulatory approval processes, both in the U.S. and internationally.
• Deep understanding of clinical trial design, execution, and timelines.
• Demonstrated ability to build trust and credibility with clients, acting as a strategic advisor.
• Proven success in negotiating and closing large, complex, multi-year agreements.
• Bachelor degree in a Science or Business discipline; Advanced degree (MBA, PhD or Healthcare certification) desired

Remote: $150,000-$200,000

The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

for remote roles open to individuals in unincorporated Los Angeles - including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.