Key Account Commercial Quality Representative - Erlanger, KY

ADM; Erlanger (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

ADM Wild Flavors North America is seeking a Key Account Commercial Quality Representative in Erlanger, KY. This technical role supports quality initiatives for new product launches, validation projects, and formula transfers, reporting to the Key Account Commercial Quality Manager.

You will lead cross-functional teams, analyze data, and document process studies in a manufacturing environment while driving continuous improvement and root-cause analysis for process enhancements.

Qualifications

• Bachelor’s degree in engineering, food science, or related field, or 5 years in a food manufacturing environment.
• Familiarity with Design of Experiments principles.
• Ability to decipher, organize, and analyze data with attention to detail.

Responsibilities

• Support cross-functional launches, validation projects, and formula transfers.
• Understand product lifecycle steps and apply scientific principles for improvement.
• Execute and document process studies in an active manufacturing environment.
• Contribute to continuous improvement and operational support.
• Coordinate with quality, operations, and supply chain leaders on complaints.
• Investigate root causes of manufacturing failures and advise mitigations.
• Stay current with industry trends and best practices.

Skills

Verbal and written communication

Problem-solving

Analytical aptitude

Cross-functional collaboration

Innovation mindset

Education

Bachelor’s degree in engineering or food science

Tools

Design of Experiments

Job description

Job Summary

The Key Account Commercial Quality Representative is a technical position within the Quality organization, and reports to the Key Account Commercial Quality Manager for Flavors North America. This role will provide technical support and leadership for various project initiatives and process improvements within ADM Wild Flavors Business Unit.

Primary Job Functions

• Contribute to cross-functional organization of new product launches, validation projects, and formula transfers


• Develop a thorough understanding of product lifecycle steps


• Evaluate existing processes using scientific principles to facilitate improvement while ensuring alignment to QFS principles


• Execute and document process studies in an active manufacturing environment.


• Actively contributes to plant efforts to support operations through critical process thinking and continuous improvement initiatives.


• Coordinate with regional and plant quality leaders, operation leaders, and supply chain leaders in all aspects of service and product complaint management


• Investigate manufacturing failures for true root cause and advise on potential mitigations.


• Remain current with industry trends, technology, and best practices as applicable.

Requirements

• Minimum bachelor’s degree in engineering, food science, or related field or equivalent 5 yrs experience in a Food Manufacturing environment


• Familiarity with Design of Experiments principles


• Ability to decipher, aggregate, and organize data, while ensuring attention to detail and accuracy.


• Ability to prioritize and work independently with minimal supervision: effectively plan, organize and execute own activities.


• Willing and able to spend time in plant as needed to understand manufacturing processes, execute studies and conduct verification activities.

Key Skills & Competencies

• Excellent verbal and written technical communication skills


• Problem-solving and critical thinking skills


• Analytical aptitude


• Willingness to innovate and adapt best practices.


• Ability to encourage cross-functional collaborations and work processes

Working Conditions

• Employees in this position working at this location are [or may be] exposed to various potential chemical and food allergens due to the nature of our business and the requirements of the job.


• If there is any reason such exposure would interfere with your ability to perform this role or work at the location, please notify the hiring manager. This position will require movement, working while standing, and extended computer use.


• Domestic travel is expected to be minimal.

ADM requires the successful completion of a background check.

REF:114870BR