KENOSHA Receptionist

Kenosha Toyota; Wisconsin; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Promote from within

Ongoing Mentorship

Roundtable Meetings

Clear and Concise Communication

Medical and Dental

Vision Insurance

Life Insurance

401K Plan

Paid Training

Employee discounts on products and服務

Job summary

Kenosha Toyota is seeking a part-time receptionist to handle incoming calls, greet customers, and perform basic accounting duties. The role emphasizes excellent customer service and a friendly, professional demeanor in a busy dealership environment.

Responsibilities include operating the switchboard, directing calls to appropriate departments, and supporting managers with clerical tasks. Flexible weeknight and Saturday hours are available, with a focus on customer satisfaction and teamwork.

Qualifications

• Excellent customer service skills with a winning attitude.
• Ability to greet customers and direct calls professionally.
• Comfortable handling basic accounting duties.
• Availability to work flexible hours on weeknights and Saturdays.

Responsibilities

• Answer phones and direct callers to the proper department.
• Resolve customer complaints diplomatically.
• Operate switchboard telephone system.
• Communicate professionally and minimize hold time.
• Assist managers with clerical duties.
• Be friendly, professional, courteous with customers and employees.
• Learn department structures and procedures.

Skills

Customer service

Communication

Professionalism

Job description

At Kenosha Toyota, we have nothing of higher value than our people! We built a brand new, state-of-the-art facility conveniently located in a dealer strip along a major interstate to house our team of automotive experts and novices alike. We are thrilled to be building our fun, family-like culture where our leaders truly lead by example. At Kenosha Toyota, we provide ongoing training in every department to make sure our team is equipped with the proper tools to be the best they can be.

We are seeking a PART TIME Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. Will also greet customers coming into the dealership. This position will also be responsible for basic accounting skills.

What's In It For You:

• Promote from within
• Ongoing Mentorship
• Roundtable Meetings
• Clear and Concise Communication
• Medical and Dental
• Vision Insurance
• Life Insurance
• 401K Plan
• Paid Training
• Employee discounts on products and services

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Available to work flexible hours on weeknights & Saturday's

• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.