Kennywood - Park Housekeeping Team Member

0911 Festival Fun Parks, LLC; West Mifflin (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Free park admission

Employee events

Cross-training opportunities

Job summary

Kennywood is hiring Park Housekeeping Team Members to clean restrooms, offices, and outdoor areas while delivering excellent guest service. You will perform sanitation tasks, assist guests, and help maintain a safe, welcoming park environment.

Ideal candidates are 18+, able to work flexible hours including evenings, weekends, and holidays, with reliable transportation. No formal education required; fluency in English is essential and bilingual skills are a plus.

Qualifications

• No formal education required.
• Fluent English is required; Spanish or other bilingual skills are a plus.

Responsibilities

• Clean and maintain park restrooms, offices and other indoor/outdoor areas.
• Provide guest service and assist guests with questions or issues.
• Clean and disinfect surfaces on a rotating schedule.
• Respond to emergencies and spill cleanups as needed.
• Maintain records of work and safety inspections.
• Inspect equipment and monitor cleaning supplies and chemicals.

Skills

Customer service

Attention to detail

Teamwork

Flexible schedule

Bilingual (Spanish)

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and service - what we call Heartspitality - the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Kennywood - Park Housekeeping Team Member Roles & Responsibilities:

Do you love working and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? If so, our Park Housekeeping position might be the perfect fit for you! This role is perfect for someone who enjoys interacting with others and providing exceptional customer service. The ideal candidate should be happy to be constantly moving and readily seeking out the next task. Working as a Park Housekeeping Team Member is a great way to gain valuable customer service, decision-making, and problem-solving skills. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Roles & Responsibilities:

• Responsible for the cleaning and general maintenance of park restrooms, office spaces, and other assigned indoor and outdoor areas of the park.
• Provide exceptional guest service by assisting guests with their questions or issues.
• Clean and disinfect public and office areas on a scheduled rotating basis.
• Respond to emergency clean-up situations, as needed.
• Perform maintenance and upkeep for all restroom facilities.
• Clean and sanitize all toilets, sinks, and counters.
• Remove trash from all receptacles.
• Clean and polish surfaces, windows and furniture to ensure these surfaces remain free or dirt or residue.
• Vacuum, mop, and/or sweep the floors, as needed.
• Monitor and immediately escalate any damages or safety hazards to maintenance or leadership.
• Maintain a safe, clean, and organized work environment.
• Maintain records of all work completed and safety inspections.
• Inspect equipment to ensure conformance with operational standards.
• Monitor and stock cleaning supplies, tools, and chemicals.
• All other duties assigned by leadership.

Education and Experience:

No educational requirements needed. No previous experience is required for this role.

Language:

Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws.
• Ability to work flexible schedule, including evenings, weekends, and holidays.
• Ability to work at the park during non-operating hours, including late evenings or the hours prior to the park opening each day.
• Must have reliable transportation to and from work for your scheduled shift.
• Must be able to comply with all uniform policies.
• Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention.
• Ability to make safety a priority and use the proper PPE when utilizing certain types of equipment or working in certain areas.
• Must be able to safely and expertly operate a variety of cleaning tools and ladders.
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines.
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Ability to follow direction, multi-task, and work as part of a team as well as independently.

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time.
• Ability to remain on feet for majority of the workday.
• Ability to work in non-conventional areas of the property, including working outside, on scaffolds, or on ladders.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
• Ability to consistently use hands to grasp, control, move objects/tools.
• Ability to see details of objects that are more than a few feet away.

Working Conditions:

• Frequent exposure to all outdoor and indoor areas of the park.
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
• Subject to constant repetitive motion.
• Subject to frequent use of ladders, step ladders, or scaffolds.
• Frequent exposure to dust, dirt, and chemical cleaning agents.
• Subject to bloodborne pathogens. Proper PPE is required in these situations.
• Subject to frequent interruptions and requests that may require reprioritization of activities.

Team member benefits:

Working at Kennywood is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Kennywood employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Perks & Benefits:

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Kennywood and other parks on your days off.
• Invitations to exclusive company-sponsored employee events throughout the season.

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Kennywood.

We're not just in the attractions business; we're in the people business—and that starts with our own. Our 20,000+ hosts across North America are the heartbeat of our diverse and growing company. In keeping with our company values, we nurture a balance between work and family, strive to promote 70% from within and support each host’s efforts to develop a fulfilling and rewarding career.