Kennel Manager

Cornwallis Road Animal Hospital; Durham (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance

Medical plans

Dental & Vision

401(k) with match

Life insurance

Paid time off

Health Savings Account

Short-term disability

Critical illness & accident plans

Uniform allowance

Continuing education allowance

Employee assistance program

Job summary

Creature Comforts Inn in Durham, NC is seeking a dedicated kennel team member who cares deeply for pets and supports daily care, cleanliness, and safety. You will work with a team to monitor health, manage boarding needs, and ensure high standards of comfort and safety for every animal.

Ideal candidates bring strong communication, attention to detail, the ability to prioritize tasks, and a willingness to learn and improve processes with technology.

Qualifications

• Strong communication skills and ability to collaborate with multidisciplinary teams.
• Exceptional attention to detail and accuracy.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Commitment to maintaining high standards of accuracy and compliance.
• Gets excited about improving processes and using technology to be more efficient.
• Takes responsibility for work and completes tasks accurately and on time.
• Willing to listen to new ideas and try others’ approaches.

Responsibilities

• Provide daily care for pets including feeding, cleaning, exercise, and health monitoring.
• Supervise kennel staff, train new team members, delegate tasks, and coach performance.

Skills

Communication

Attention to detail

Independence

Accuracy & compliance

Process improvement

Accountability

Open to new ideas

Technology use

Job description

Description

At Creature Comforts Inn, we care deeply about our team and the animals in our care. Working at boarding and grooming facility can be a rewarding and fulfilling career choice for individuals who are passionate about animal care and want to make a difference in the lives of pets and their owners.

At Creature Comforts you will have the opportunity to care for pets, create lasting bonds, and provide safe, engaging environments for animals to thrive and socialize. work with a variety of animals and gain experience treating a range of conditions. You will work with a team who shares your passion. You will have the opportunity to learn and grow as a professional.

Must be available on holidays and weekends

Ideal Candidate:

• Strong communication skills to collaborate with multidisciplinary teams


• Possesses an exceptional attention to detail


• Ability to work independently, prioritize tasks, and meet deadlines


• Commitment to maintaining the highest standards of accuracy and compliance


• Gets excited about business process improvement


• Takes responsibility for work and completes work accurately and timely


• Always looking to make processes more efficient and effective using technology


• Willing to listen and try new things and other people’s ideas

Duties/Responsibilities

• Ensure all pets receive proper daily care (feeding, cleaning, exercise, monitoring health); monitor for signs of illness, injury, or stress and report concerns promptly; maintain safe handling practices for all animals and ensure vaccination and boarding requirements are followed


• Supervise and support kennel staff in daily responsibilities; train new team members on protocols and expectations; delegate tasks and ensure completion and address performance concerns and provide coaching


• Oversee kennel flow including check-ins, boarding assignments, and capacity; ensure proper scheduling and staffing coverage; maintain organization of kennel areas and supplies and assist team as needed to support daily workload


• Enforce cleaning and sanitation protocols; ensure kennels, play areas, and common spaces are clean and odor‑free and monitor equipment and facility needs; report maintenance issues


• Monitor inventory levels of food, cleaning supplies, and kennel materials; communicate ordering needs to leadership and ensure proper use and storage of supplies


• Ensure team adherence to protocols and procedures and maintain accurate records as required

Education and Experience

• Veterinary or Pet Resort experience preferred

Perks and benefits include:

• Tuition assistance


• A choice between two medical plans with prescription drug benefits


• Dental and vision coverage available


• 401(k) Savings Plan with employer match, including immediate vesting


• Life insurance for yourself, spouse and eligible dependents available


• Paid time off / holidays


• Health Savings Account available


• Short term disability available


• Supplemental critical illness and accident plans available


• Uniform allowance


• Continuing education allowance for credentialed technicians


• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.