Kennel Assistant Manager

Blair Animal Clinic & Klondike Kennels & Klondike Canine Academy & Dog Park; West Lafayette (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan

Tuition support

Health insurance

Paid Time Off

Quarterly bonuses

Employee discounts

Paid time off

Uniform allowance

Job summary

A local animal care facility is seeking a Kennel Assistant Manager. This role involves managing day-to-day operations, overseeing team training, and ensuring excellent customer service. Ideal candidates should have a passion for animals and the physical stamina to handle various tasks. Flexible hours including holidays are required. Competitive benefits and opportunities for career growth provided.

Qualifications

• Willingness to work both indoors and outdoors.
• Flexible availability for various shifts including holidays.
• Ability to handle a variety of pet breeds and sizes.
• A passion for animals.
• Flexible availability: mornings, evenings, weekends, holidays including Thanksgiving, Christmas, New Year’s and Spring Break.

Responsibilities

• Manage day-to-day operations and supervise the team.
• Provide excellent customer service through phone and email.
• Conduct training for team members on safety and pet handling.
• Overseeing medications and vaccine records.
• Collaborating with higher management to ensure excellent customer service.
• Monitor changes in health and behavior of pets boarding with us.

Skills

Physical stamina

Ability to handle various breeds

Customer service skills

Passion for animals

Flexibility

Job description

Klondike Kennels is searching for an enthusiastic Kennel Assistant Manager to join our expanding team. In this role, you’ll manage the day-to-day operations, work hands-on with our furry guests, and lead a great team of pet enthusiasts. As the primary point of contact for our clients, you’ll ensure everything runs smoothly, from overseeing feeding schedules to maintaining clear communication, and yes, giving the occasional belly rub (to the pets, not the team).

Job Requirements:

• Willingness to work both indoors and outdoors
• Ability to handle a variety of breeds and sizes
• Physical stamina- this job can be physically demanding yet equally emotionally rewarding
• A passion for animals
• Must be flexible and available to work mornings, evenings, weekends, school breaks and holidays; including before, day of, and the days after Thanksgiving, Christmas, New Year’s and Spring Break

Key Responsibilities Will Include:

• Customer service i.e. answering phones and email, scheduling appointments, and taking payments
• Training team members on safety, feeding, and pet handling procedures
• Cross training as a Daycare Monitor
• Overseeing medications and checking vaccine records
• Collaborating with higher management and team members to ensure excellent customer service
• Monitoring changes in the health and behavior of pets boarding with us

What’s In It for You

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) plan to help you prepare for your golden years-maybe filled with even more pets
• Flexible spending account
• 529 Savings Plan
• Tuition Support for accredited veterinary assistant/technician programs
• Referral bonus
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Health insurance, including medical, dental, and vision
• Sick Time/Paid Time Off
• Supplemental insurance, including accident, disability, critical illness, and life insurance
• Health Savings Account
• Parental leave
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Uniform allowance and/or logo clothing
• Six paid holidays
• Employee Assistance Program
• Employee discount program (Apple, Disney, auto insurance, flights, etc.)

Each member of our staff can expect:

• Mentorship and support to grow your career and opportunities for advancement
• Flexible scheduling to support a proper work-life balance
• Cross-training and opportunities for continuing education
• Opportunity to serve the community through our partnerships with local rescues

Klondike Kennels is an equal opportunities employer and welcomes applications from diverse candidates.