Kennel Assistant at Northshore Animal Hospital

Heartland Veterinary Partners; Knoxville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Heartland Veterinary Partners is seeking a dedicated Kennel Assistant at Northshore Animal Hospital in Knoxville, TN. This full-time role involves providing excellent care for patients, ensuring a clean and safe environment, and supporting the veterinary team for grooming and boarding services. Ideal candidates will have compassion, teamwork skills, and an eagerness to learn in a friendly atmosphere.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Qualifications

• Ability to work on weekends and holidays as required.
• Previous veterinary experience preferred.
• Ability to lift patients up to 25 pounds.

Responsibilities

• Provides great care for patients visiting the practice for grooming and/or boarding.
• Ensures patients are clean and fresh-smelling before discharge.
• Regularly cleans and disinfects kennels and cages to maintain hygiene.

Skills

Patience

Collaboration

Communication

Active Listening

Client Satisfaction

Job description

Kennel Assistant at Northshore Animal Hospital

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Kennel Assistant at Northshore Animal Hospital

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Practice

Northshore Animal Hospital in Knoxville, TN isn’t just any veterinary clinic—we’re a full-service companion animal hospital where pets and their people are part of our community. Our team is easygoing, down-to-earth, and genuinely cares about each other, our patients, and our clients. We take pride in fostering a positive, supportive, and collaborative environment where everyone’s input is valued. While we stay professional, we also know how to enjoy a good laugh and truly value the team spirit that makes working together so enjoyable.

Practice

Northshore Animal Hospital in Knoxville, TN isn’t just any veterinary clinic—we’re a full-service companion animal hospital where pets and their people are part of our community. Our team is easygoing, down-to-earth, and genuinely cares about each other, our patients, and our clients. We take pride in fostering a positive, supportive, and collaborative environment where everyone’s input is valued. While we stay professional, we also know how to enjoy a good laugh and truly value the team spirit that makes working together so enjoyable.

As an AAHA-accredited practice, we’re proud to meet over 900 standards of veterinary excellence. What does that mean? Simply put, we go above and beyond to give pets the very best care possible while having a little fun along the way (and sneaking in a few extra belly rubs).

More About The Role

Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience).

Competencies

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
• Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas. Continually looking for ways to help others.
• Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
• Active Listening: Following the expressed wishes of clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
  
  

Essential Responsibilities

• Provides great care for patients visiting the practice for grooming and / or boarding.
• Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
• Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
• Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
• Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
• Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
• Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
• Launders and dries towels and blankets.
• Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
• Performs other duties as assigned.
  
  

Requirements/Qualifications:

• Ability to work on weekends and holidays as required
• Previous veterinary experience preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE
  
  

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program
  
  

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range: USD $14.00 - USD $14.00 /Hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Veterinary Services

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