Kennel Assistant

Abqpetcarehospital; Lafayette (LA); On-site; USD 13,776 - 16,531; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid time off

Pet benefits for employee pets

401K

Pets everywhere all day

Awesome co‑workers

Job summary

Abqpetcarehospital in Lafayette, Louisiana, is hiring a full-time Pet Care Specialist dedicated to providing excellent care for boarding patients. Responsibilities include monitoring, feeding, and engaging with clients positively regarding their pets.

The ideal candidate is adaptable, has extraordinary customer service skills, and excels in working as part of a team. Benefits include medical, dental, vision, and a 401k.

Qualifications

• Caring for boarded patients including monitoring, feeding, and cleaning.
• Maintaining a professional demeanor and using medical terminology.
• Ensuring patient safety and security throughout shifts.

Responsibilities

• Monitor and care for boarded animals at the facility.
• Provide excellent customer service to pet owners.
• Engage with team members positively and supportively.

Skills

General animal care

Client education

Extraordinary customer service

Ability to adapt

Job description

Lafayette Veterinary Care Center is a 24/7 veterinary hospital, along with boarding, grooming, and doggie daycare services. Our Pet Care Specialist role focuses on the patient experience at our boarding facility. As a team, Lafayette Veterinary Care Center strives to create a practice where employees can make a difference daily. We aim to maintain a fun, educational, and safe environment for employees, clients, and patients. We want to see our employees be their best by reaching their career goals in our hospital. We are open 24 hours a day 7 days a week to provide extraordinary care for our extraordinary clients and patients.

**** This is a full-time position. Hours range from 5:30a-12:30p, 8a-4p, 12p-7p

Pay ranges from 10 on weekdays to 12 on weekends.

We are looking to hire those who are brave, caring, and resilient. At this clinic, we see it all from puppy and kitten appointments to critical, all-hands-on-deck emergencies. This kind of work environment tends to create strong bonds with those who work together.

What you bring to the table

• General care for boarded patients including monitoring, feeding, watering, medicating, exercising, and cleaning up after patients (inside and out), cleaning suites, runs, and feline condos.
• Bringing animals to and from the kenneling areas during check-in and check-out times preparing these facility areas for the arrival and departure of patients.
• Client education
• Maintain a professional demeanor and use of medical terminology
• Desire to learn and an ability to adapt to changing situations
• Uphold our company’s core values
• Extraordinary customer service
• Standing, sitting, crouching, walking multiple times per day for care of pets
• Routinely check safety and security of patient areas.
• Greet clients promptly and cheerfully, provide useful and upbeat/positive, polite feedback regarding their pet’s care and stay.
• Restraining of pets for your safety and our team’s safety
• Keeping a team mentality at all times

We expect our employees to be fully engaged, team players that support each other by having positive attitudes and strong work ethics. All employees must have the desire to learn and be able to adapt to change. Our ideal employee goes out of their way to make a difference for pets as well as their owners to provide a one‑of‑a‑kind experience.

Benefits include

• Medical, dental and vision benefits
• Paid time off
• Pet benefits for employee pets
• 401K
• Pets everywhere all day!
• Awesome co‑workers

Please pick one of the following questions to answer in a cover letter submitted with your resume.

1. How have you made a difference at your previous jobs?
2. Is there anything you wish you would have done differently at a previous job? Explain what and why.
3. You have a family member with a sick pet. Please explain as best you can what level of care and communication you would want. Please be as detailed as possible.