Kenedy Conv Store Coverage Team - Convenience Store Rep - Part time

H-E-B; Kenedy (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B is seeking a Convenience Store Representative to maintain a well-stocked, clean store and provide superior customer service. You will prepare, package, and merchandise fresh product daily while upholding food safety and sanitation standards.

Responsibilities include cash handling, friendly customer assistance, product merchandising, and following SOPs for food safety. Candidates should be 18+, have a HS diploma or GED, and complete company orientation and safety training on hire.

Qualifications

• HS Diploma or GED - Required.
• Age 18+ - Required.
• Knowledge of computer systems - Required.
• Strong customer service and interpersonal skills - Required.
• Reading and writing skills - Required.
• Planning and organizing skills - Required.
• Ability to adapt as needed - Required.

Responsibilities

• Cash-Handling: Processes customer transactions, makes change, records prices, and manages coupons.
• Customer Service / Sales: Provides superior service, answers questions, assists with selections, merchandises products, uses suggestive selling.
• Food Service / Food Safety / Sanitation: Prepares fresh food, labels and rotates products, maintains temperature integrity, follows food safety standards.

Skills

Knowledge of computer systems

Strong customer service

Reading and writing skills

Planning and organizing

Adaptability

Education

HS Diploma or GED

Job description

Responsibilities

Job Summary: As a Convenience Store Representative, you'll provide a well-stocked and well-maintained Store while providing superior customer service. You'll prepare, package, and merchandise fresh product daily, while maintaining all Store, food safety, and sanitation standards.

Key Responsibilities & Essential Functions

Cash-Handling:

• Processes customer transactions of goods and services by collecting payment from customer; makes change for cash transactions
• Uses electronic scanner to record prices; weighs items, bags merchandise, and redeems food stamps and promotional coupons
• Monitors and manages potential front-end shrink

Customer Service / Sales:

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build sales

Food Service / Food Safety / Sanitation:

• Prepares fresh food according to recipe specifications and SOPs; cuts, slices, dices, chops food
• Prepares, packages, labels, rotates, and merchandises product
• Properly handles and maintains temperature integrity of all ingredients, product, and equipment operation
• Complies with Store operating procedures and H-E-B food safety and sanitation standards

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Age Requirement

• 18+

Knowledge/Skills/Abilities

• Knowledge of computer systems - Required
• Strong customer service and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required
• Ability to adapt as needed - Required

Education

• HS Diploma or GED or equivalent - Required

Licenses/Certifications

• Completion of Company Orientation, Safety Training, Checker Training, AST Training, and Food Safety training - upon hire

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment
• Constantly stand, reach at waist, grasp
• Occasionally sit, walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, ambient temperatures, and loud noise
• Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/1/2019