Kendall Honda Service Advisor

Kendall Ford Inc; Montana; On-site; USD 40,000 - 100,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to join their dynamic team. This role is pivotal, serving as the first point of contact for clients and ensuring top-notch service delivery. Ideal candidates will possess strong customer service skills, time management abilities, and a solid understanding of automobile repair. With a commitment to career development and a supportive work environment, this opportunity offers the chance to grow within a family-owned business that values integrity and community. If you're ready to make a difference and thrive in a fast-paced environment, this could be the perfect fit for you.

Benefits

Competitive pay plan

Substantial bonus program

Career development opportunities

Competitive Paid Time Off

Medical, Dental, and Vision insurance

401(k) plan with Fidelity

Discounts on parts and services

Paid Life insurance

Accident and Illness supplemental plans

Qualifications

• 2+ years of service writing experience preferred.
• Knowledge of automobile repair and maintenance is essential.

Responsibilities

• Interface with customers to identify and sell vehicle repairs.
• Schedule service appointments and maintain customer information.
• Research vehicle history and verify work quality.

Skills

Customer Service

Time Management

Communication Skills

Automobile Repair Knowledge

Job description

Kendall Auto Group, one of the largest family-owned and operated dealers in the Pacific Northwest and a premier employer in Eugene, is seeking a Service Advisor to join our Service team at Kendall Honda of Eugene. Our Service Department is a fast-paced environment dedicated to serving clients throughout the community.

Benefits of working at Kendall Honda as a Service Advisor include:

1. Competitive pay plan with no cap on earnings – earn up to $100,000 plus!
2. Substantial bonus program
3. Career development opportunities
4. Competitive Paid Time Off
5. On-site Shop Manager for support
6. Fair dispatching and teamwork environment
7. Large, loyal customer base
8. Experienced and loyal technicians
9. Clean, safe shop with necessary equipment
10. Discounts on parts, services, and vehicle purchases for employees and immediate family
11. Medical, Dental, and Vision insurance
12. Paid Life insurance
13. 401(k) plan with Fidelity
14. Accident and Illness supplemental plans

Our goal is to develop lifelong service customers, with our Advisors being the first point of contact in our service departments.

We seek candidates with high-level customer service experience, strong time management, work ethics, and communication skills. The ability to make recommendations and prioritize tasks for customers is essential.

Responsibilities include interfacing with customers, technicians, and sales staff to identify and sell vehicle repairs and maintenance, verifying work quality, researching vehicle history, maintaining customer information, completing tasks efficiently, and scheduling service appointments using various communication systems.

Working conditions are primarily indoors, involving PC work, standing, walking, and frequent telephone use.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned company with dealerships across Oregon, Idaho, Montana, Washington, and Alaska, serving customers since 1937.

Our mission is to deliver an unrivaled customer experience through our motivated, knowledgeable, and caring team. We value integrity, community stewardship, and going above and beyond for our employees and customers.

Ideal candidates are confident, driven, and eager to grow with one of the most successful automotive dealerships in the Pacific Northwest. If you seek a rewarding career, we look forward to meeting you and starting something great!

Minimum Requirements:

Knowledge of automobile repair and maintenance, along with at least 2 years of service writing experience, is preferred. A valid driver’s license and a good driving record are required. If you meet these requirements and thrive in a fast-paced, ever-changing environment, we want to hear from you.