Kart Track Marshal - Fast-Paced Guest Service & Growth

Kart Directory; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Top-tier pay

401(k) with company match

Growth opportunities

Job summary

Andretti Indoor Karting & Games is seeking a Karting Track Marshal to join the team. This part-time role focuses on anticipating guest needs, delivering a fun atmosphere, and upholding high standards of guest satisfaction across family entertainment centers.

Responsibilities include greeting guests, briefing on safety guidelines, processing races, and ensuring karts and tracks are maintained. Prior guest service experience is a plus.

Qualifications

• High School Diploma or equivalent.
• Desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Responsibilities

• Greet visitors in a friendly and positive manner.
• Explain racing requirements and safety guidelines to guests.
• Provide a safe racing experience for every participant.
• Deliver energetic guest service with urgency.
• Maintain, repair and clean karts, track and briefing areas.
• Process guest races in POS and timing systems.
• Ensure karts are running properly.
• Monitor guests for safety and guideline adherence.
• Assist with guest recovery and ensure positive experiences.
• Know the Andretti brand, products and policies.
• Communicate clearly with guests and coworkers.
• Follow facility emergency procedures.
• Perform opening, running and closing department duties as assigned.

Skills

customer friendly

flexible schedule

team player

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games is seeking a Karting Track Marshal to join the team. This part-time role focuses on anticipating guest needs, delivering a fun atmosphere, and upholding high standards of guest satisfaction across family entertainment centers.

Responsibilities include greeting guests, briefing on safety guidelines, processing races, and ensuring karts and tracks are maintained. Prior guest service experience is a plus.