Track Marshal

Andretti Indoor Karting & Games; Chandler (AZ); On-site; USD 17,000 - 21,000; Part time

Job summary

Andretti Indoor Karting & Games is seeking a Karting Track Marshal to join our team in Chandler, AZ. This part-time role focuses on delivering a fun, safe, and high-energy guest experience across our indoor karting tracks and venues.

You’ll greet guests, explain racing rules, monitor safety, and help maintain karts and track while delivering attentive service. Prior guest service or hospitality experience is preferred, with opportunities for growth within a dynamic entertainment company.

Qualifications

• High School Diploma or equivalent is required.
• Desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Ability to work a varied schedule including days, nights, holidays and weekends.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Project and articulate racing requirements and safety guidelines to Guests.
• Provide a safe racing experience for every participating Guest.
• Deliver energetic guest service with a sense of urgency.
• Conscientiously maintain, repair and clean Karts, track and briefing areas.
• Process Guest races in the Point of Sale and Timing systems.
• Make sure karts are running and operating properly.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with Guest recovery and ensure positive Guest experiences.

Skills

High School Diploma

Pleasant & sociable

Flexible schedule

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games is seeking a Karting Track Marshal to join the team!

Experience with family entertainment centers is great, but not necessary –

Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members.

We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment,

Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent!

POSITION SUMMARY

An Andretti Track Marshal is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Welcome visitors by greeting them in a friendly and positive manner.
• Project and articulate racing requirements and safety guidelines in a friendly and confident manner to Guests.
• Provide a safe racing experience for every participating Guest.
• Deliver energetic guest service with a sense of urgency.
• Conscientiously maintain, repair and clean Karts, track and briefing areas.
• Process Guest races in the Point of Sale and Timing systems.
• Make sure karts are running and operating properly.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Andretti Indoor Karting & Games can be the Starting Line for your Career!

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US.

• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Work varying days, nights, holidays and weekends.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.