KANPAI SERVER ASSISTANT

Hotel Nikko of San Francisco Inc; San Francisco (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Zero-deductible Medical Plan

Dental (PPO/DMO)

PTO

Vision

Floating Holidays

401K Matching Program

FSA

2% Company Profit Sharing

Job summary

Hotel Nikko San Francisco is seeking a dependable Server Assistant / Food Runner to support the restaurant team and deliver exceptional guest service. The role focuses on maintaining a clean, organized dining area and ensuring timely and accurate food and beverage service.

Responsibilities include clearing and resetting tables, delivering food, supporting servers and bartenders, and maintaining buffet and bar areas.

Qualifications

• Must possess a valid California Food Handler Certification and RBS Certification, or be willing to obtain both upon hire.
• Strong teamwork and positive attitude are essential for a high-service dining environment.
• Ability to work efficiently in a fast-paced restaurant setting.
• Excellent communication and attention to detail for accurate service.

Responsibilities

• Clear, clean, and reset tables; maintain dining room cleanliness during service.
• Deliver food from kitchen to guests accurately and promptly.
• Support servers and bartenders with daily operations.
• Set up and maintain buffet and bar areas, including ice, glassware, and supplies.
• Stock and replenish glassware, silverware, beverages, and service items.
• Prepare coffee, tea, juices, and assist with basic mise en place.
• Monitor equipment and report maintenance concerns.
• Follow food safety, sanitation, and service standards.
• Respond promptly to guest requests and assist with side work as needed.

Skills

Team player

Guest service

Fast-paced environment

Attention to detail

Communication

Flexible schedule

Job description

Job Summary

We are seeking a dependable, energetic Server Assistant / Food Runner to support our restaurant team and deliver exceptional guest service. This role is essential in maintaining a clean, organized dining environment while ensuring timely and accurate food and beverage service.

Job Duties & Responsibilities

• Clear, clean, and reset tables; maintain dining room cleanliness throughout service
• Deliver food from kitchen to guests accurately and efficiently
• Support servers and bartenders with daily operations
• Set up and maintain buffet and bar areas, including ice, glassware, and supplies
• Stock and replenish glassware, silverware, beverages, and service items
• Prepare coffee, tea, juices, and assist with basic mise en place
• Monitor equipment and report maintenance concerns
• Follow all food safety, sanitation, and service standards
• Respond promptly and professionally to guest requests
• Assist as needed with side work and additional assigned duties

Qualifications

• Strong team player with a positive attitude
• Passion for hospitality and guest service
• Ability to work efficiently in a fast-paced environment
• Excellent communication and attention to detail
• Flexible schedule, including weekends and holidays
• Must possess a valid California Food Handler Certification and Responsible Beverage Service (RBS) Certification, or be willing and able to obtain both upon hire

About Hotel Nikko San Francisco

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Full Time Hourly Benefits

• Zero-deductible Medical Plan
• Pre-Tax Commuter and Parking Benefits
• Dental (PPO/DMO)
• PTO
• Vision
• Floating Holidays
• Chiropractic and Acupuncture Services
• Birthday Pay
• Life Insurance
• 401K Matching Program
• Flexible Spending Account (FSA)
• 2% Company Profit Sharing

Hotel Nikko San Francisco Full Time Hourly Perks

• Friends & Family Rates at Nikko/Okura Hotels
• Reciprocity Rates at Participating Hotels
• Employee Discounts in ANZU and Feinstein's at the Nikko
• Travel Assistance through Mutual of Omaha
• Free Employee Dining Room Meals
• Employee Computer Access for Web Browsing and Printing
• Fitness/Gym Reimbursement
• Employee Job Referral Program
• Employee Recognition Programs and Employee Appreciation Events
• Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes

Important Notice

1. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.
2. We are an Equal Opportunity Employer and M/F/V/D
3. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.