Kaleris Dock Scheduling Clerk

URBN Inc USA; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Kaleris Dock Scheduling Clerk in Reno, NV helps ensure freight flow is planned and predictable. You support the Traffic Coordinator by handling high-volume, rules-based appointment tasks and maintaining pristine data while relaying clear communications across gate, dock, and yard.

You will enter and maintain appointments, verify data accuracy, and surface exceptions quickly. Daily logs and reports support leadership, with safety-focused yard and dock assistance and escalation of non-standard

Qualifications

• High school diploma or GED required.
• Professional written and verbal communication skills.
• Problem-solving and reporting abilities.
• Strong computer skills including Microsoft Office Suite.
• Proficiency with data-entry and accuracy.
• Must maintain acceptable attendance and be able to work overtime if needed.

Responsibilities

• Appointment administration in Kaleris: Enter, update, and maintain appointments per rules and slot structure.
• Ensure data quality and accuracy for PROs, pallet counts, carrier, and dates; resolve duplicates or missing information.
• Send confirmations and standard status emails; answer basic inquiries and relay radio traffic between gate, dock and yard.
• Keep daily logs and prepare daily reports for the Coordinator and leadership.
• Check trailer and door status; provide updates to the Coordinator; perform limited floor time under safety protocols.
• Escalate exceptions or unusual cases—late/no-show carriers, disputes, or line-jumping requests—to the Coordinator.
• Perform department-specific tasks as assigned and collaborate with colleagues, customers, and management.

Skills

Problem-solving

Communication

Microsoft Office

Microsoft Excel

Data entry

Education

High school diploma or GED

Job description

A day in this roleStart your day ensuring the flow of freight is planned and predictable. As the Kaleris Dock Scheduling Clerk, you support the Traffic Coordinator by managing high-volume, rules-based appointment tasks, maintaining pristine data, and relaying clear communications across the gate, dock, and yard. You’ll keep documentation current, surface exceptions quickly, and partner with team members at every level, from frontline associates to leadership.ScheduleMonday – Friday (8:00am – 4:30pm)What you'll handleAppointment administration in Kaleris: Enter, update, and maintain appointments within the Coordinator’s rules, using the standard appointment types and slot structure.Data quality and accuracy: Ensure details are complete and correct, including PROs, pallet counts, carrier, and dates; spot and resolve duplicates or missing information.Routine communications: Send confirmations and standard status emails, answer basic “where’s my appointment” inquiries, and relay radio traffic between the gate, dock, and yard.Documentation and reporting: Keep daily logs and prepare/update daily reports used by the Coordinator and leadership.Yard and dock support: Check trailer and door status and report findings to the Coordinator; limited floor time under safety protocol.Exception escalation: Immediately escalate situations outside standard rules—exceptions, late or no-show carriers, disputes, or requests to jump the line—to the Coordinator.Department support: Perform department-specific tasks assigned by your Supervisor/Manager and collaborate with employees, customers, and management.QualificationsMust be 18 years or olderHigh school diploma or GEDProfessional written and verbal communicationProblem-solving and reporting skillsStrong computer skills, including Microsoft Office SuiteMaintain acceptable attendanceMust be able to work overtime as requiredAbility to comprehend and follow work instructions to meet productivity and quality standardsPhysical requirementsAble to stand and walk for considerable distance throughout a shiftClimb, balance, kneel, crouch, or crawl for extended periodsReach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 poundsSafely operate warehouse equipment as required (e.g., pallet jack, box cutter, carts), requiring coordinated movementsPerks & benefitsURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefitsURBN offers a predictable pay increase schedule through our Step Program for designated roles— associates receive scheduled wage increases at 6 months, 1, 2, 3, 4, 5 years of tenure.Subject to change at company's discretion.Proficiency highlightsMicrosoft ExcelStrong Computer SkillsProblem-Solving