K'iche Video Interpreter

Language Services Associates, Inc.; United States; Remote; USD 25,000 - 45,000; Full time

Job summary

Language Services Associates is seeking experienced K'iche interpreters to join their remote video interpretation service. Responsibilities include facilitating communication in medical, legal, and customer service settings for the Limited English Proficient (LEP) community. Candidates should be fluent in English and K'iche, with a focus on client service excellence.

Qualifications

• Full fluency in English and K'iche is required.
• Industry standard best practices must be followed.
• Access to transport and a device with a camera is necessary.

Responsibilities

• Facilitate language communication for the LEP community.
• Provide superior customer service.
• Adhere to Code of Professional Conduct.

Skills

Fluency in English

Fluency in K'iche

Client service

Professionalism

Education

Industry specific certifications (CMI, CCHI)

Tools

Computer

Tablet device with front facing camera

Job description

Overview:

Language Services Associates is looking for US based K'iche interpreters for our remote video interpretation service line. As a member of LSA’s network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments!

Responsibilities:

·Provide superior customer service

·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·Full fluency in both English and K'iche

·Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality)

·The ability to provide a high level of client service

·Access to personal or public transport

·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·A computer or tablet device with front facing camera

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.