JX22004106638 - Quality and Reliability Engineering Engineer II
Job Openings JX22004106638 - Quality and Reliability Engineering Engineer II
About the job JX22004106638 - Quality and Reliability Engineering Engineer II
3 Years
Contract (6 Months)
Pay Rate USD 88 hourly
Responsibilities
- Champion in driving the Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) initiatives back into operations.
- Drive root cause analysis and implement corrective actions utilizing a systematic problem solving process (ie; Six Sigma methodology, DMAIC, Lean Six Sigma) regarding QPL Relay Qualification failures and provide support of validation/verification testing incorporating corrective actions.
- Assess and deliver on customer specific quality requirements (KPIs, complaint processing times, approval requirements).
- Conduct periodic evaluation of Customer quality performance: specific focus on number of Customer complaints, defective measure (e.g. PPM), complaint response times, quality of 8D reports.
- Communicate customer requirements within the plants/functions to ensure awareness and compliance by providing training, support and organize regular reviews.
- Negotiate with team, deviations and concessions with the customer where required and provide documentation to allow sign-off.
- Customer quality complaint handling drive and engage cross functional teams to conduct 8D responses including root cause analysis, corrective actions, preventative measures and validation of effectiveness for implementation of cost-effective solutions (focus on repeat products / failure modes).
- Liaise with appropriate departments, ensuring deadlines are met. Timely 8D release to customer via Complaints Handling System.
- Ensure the applicability of current quality policies, procedures, and objectives, staying informed about the latest updates / modifications related to relevant standards and regulations.
- Develop and implement world class quality processes in the Quality System, in support of business requirements.
- Identify, initiate, and optimize internal processes and procedures to improve scrap reduction and working efficiency.
- Provide support on New Product Introduction. Implementation through to completion (final product approval).
- Lead and/or support Value Stream Change Management activity. Support and ensure adherence to procedure.
- Supporting Scrap Reduction Initiatives and promote / drive Zero Defect mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA).
- Be an active participant and advocate of the Lean methodology (TEOA), Interact with cross-functional team members.
- Identify gaps and opportunities and drive continuous improvement throughout the plant.
- Reporting of relevant site required Key Quality KPIs on requested frequency basis.
- Conduct applicable on-site Quality training.
- Mandatory and developed.
- Communicate and support Incoming Quality (IQE) / Supplier Development (SDE) personnel to coordinate inspection and action of non-conforming supplied products within Value Stream.
- Must be able to work under flexible working schedules, including extended working hours as required.
- Ability to travel to customers, factories and/or supplier locations as needed (estimated to be less than 10%).
Qualifications, training and experiences required
- Ideally Degree or HNC in either Industrial, Material Science, Materials, Mechanical, Electrical Engineering or Quality Assurance and/or minimum 5 years experience at a manufacturing plant environment in a Quality or Engineering role gained in an aerospace, military or automotive environment.
- Degree not required, but must have commensurate exp.
- Aluminum Extrusion / anodizing or harnessing or molding knowledge advantageous.
- Technical by nature with a practical hands-on approach, with ability to read many types of technical drawings and specifications.
- Experience of quality planning and implementation of quality tools (Histogram, Pareto, MSA, PFMEA, Controls plans).
- Problem solving skills using 8D methods (3x5-Why, Is-Is Not, Ishikawa diagrams and similar assessment tools).
- Six Sigma Master Black Belt, Six Sigma Black Belt, or Six Sigma Green Belt certified and actively using certification to drive continuous improvement.
- Strong knowledge of ISO9001 or AS9100 or IATF16949 in process compliance and with experience in conducting quality system audits.
- Product/process validation through known approval systems/processes (FAI, PPAP, APQP).
- Organized with high degree of motivation and self-initiative, managing multiple tasks, and can adapt to changing priorities, accomplishing them in a timely manner.
- Strong verbal and written communication skills.
- Proficient using MS Office.