Juvenile Program Manager I

Douglas-County,-or; Roseburg (OR); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Full family benefits package

PERS/OPSRP retirement

Deferred compensation retirement

onsite childcare discount

Job summary

Douglas County Juvenile Department seeks a Program Manager I to oversee staff and ensure the safety and security of youth in detention/residential facilities. The role requires coordinating operations, budgeting, and maintaining regulatory compliance.

Responsibilities include supervising staff, managing contracts, and coordinating with local agencies to deliver services effectively. Applicants must have a relevant degree and supervisory experience in youth detention or residential settings.

Qualifications

• Bachelor’s degree in social services, psychology, management, or a related field.
• 5 years experience working with youth in a detention or residential facility.
• Includes two years supervisory or program management experience.

Responsibilities

• Coordinate, schedule, and oversee all activities within area of assignment to ensure that work is performed efficiently and according to guidelines.
• Supervise, evaluate staff, conduct performance appraisals, and address disciplinary actions as warranted.
• Maintain fiscal records and monitor expenditures against budgeted funds.
• Recommend and implement policies, procedures, guidelines, and standards for efficient operation of the program.
• Manage ongoing needs assessments, audits, and program evaluation to ensure legal compliance.
• Coordinate program planning and service delivery with local agencies and organizations.
• Supervise administration of service contracts and payments for services.
• Stay current on legislation and advise staff of changes in procedures.
• Serve as liaison for the facility to resolve inquiries, problems, or emergencies affecting services.
• Evaluate program effectiveness and suggest improvements; develop new programs as needed.
• Develop and maintain a record-keeping system for operations.

Education

Bachelor’s degree in social services, psychology, management, or a related field

Job description

Douglas County Juvenile Department

Full time position available with competitive full-family benefit package. PERS/OPSRP retirement and availability of deferred compensation retirement savings.

Onsite (Courthouse complex) childcare available at a discounted employee rate through Roseburg Professional Childcare (Fowler St. location only). Availability is subject to center waitlist.

Job Summary:

The position assumes responsibility for supervision of staff, the safety and security of juveniles, and monitors the statutory requirements of the Juvenile Detention Facilities; to include detention and/or residential.

Essential Functions:

• Coordinates, schedules, and oversees all activities within area of assignment to assure that work is performed efficiently and according to appropriate guidelines, procedures, and regulations; prioritized and coordinates work with other departments, staff and contractors to ensure timely completion of projects.
• Selects, supervises, and evaluates assigned staff; conducts performance evaluation, and initiates disciplinary actions as warranted; resolves grievances and other sensitive personnel matters.
• Maintains fiscal records and monitors expenditures and distribution of budgeted funds to assure compliance with approved limits and budget line-items.
• Recommends and implements policies, procedures, guidelines, and standards for the efficient and effective operation and maintenance of assigned program, assuring compliance with applicable legal requirements and policies.
• Manages on-going comprehensive needs assessments, audits, program evaluation, and special studies as required, to assure program compliance with legal requirements.
• Manages and participates in the coordination of assigned program planning and development activities and service delivery strategies among local agencies and organizations, other county departments, private service organizations, schools, citizen groups, community coalitions, advisory boards and committees, and other organizations as necessary.
• Supervises the administration of service contracts, including authorizing payments for services, monitoring for compliance with the contract and implementing corrective action as necessary

• Remains current on legislation, legal requirements, and ordinances affecting assigned facility and interprets information to advise staff or administration of any applicable changes in procedures to reflect revised legal requirements.

• May serve as a key liaison for the facility and direct the resolution of inquiries, problems, complaints, or emergencies affecting availability or quality of services. Responds to sensitive or complex inquiries or service complaints.

• Evaluates program effectiveness and recommend improvements to services, equipment, and operational systems. Research, analyze, and assess emerging developments in assigned areas to enhance and expand existing programs and services. Develop and recommend new programs, as well as modifications to improve existing programs and service delivery.

• Develops and maintains a record-keeping system that provides for the proper evaluation, control and documentation of assigned operations, may include client tracking, data tracking, and management information systems.

• Complies with county and departmental policies and procedures while fostering positive and professional working relationships with staff, public officials, community partners, and members of the public. Participates in required training, maintains dependable attendance, works irregular hours as needed.

SKILLS/QUALIFICATIONS:

• Bachelor’s degree in social services, psychology, management, or a related field and 5 years experience working with youth in a detention or residential facility which includes two years supervisory or program management.

Desirable qualifications

Experience in counseling or casework; training or experience in specific treatment issues; training or experience in conflict management, safety, and de‑escalation techniques.

Knowledge of: Thorough knowledge of youth detention facilities management and/or adolescent residential treatment programing by means of social services theory, intervention practices, adolescent development, law interpretation, court proceedings, case management, considerable knowledge of juvenile behavioral problems and methods of treatment such as conflict resolution, anger management, substance abuse disorder, physical/emotional/sexual abuse, through knowledge of laws, rules and regulations related to juveniles, juvenile court and juvenile residential facilities. Understand practices, principles, and techniques of public administration and the organizational structures and functions of governmental entities and agencies. Skills in: Modern supervisory and management principles and practices, data collection and analysis, research methodologies, interpretation of federal, state, and local rules, regulations, codes, and ordinances as they relate to the facility. Ability to: set work priorities and train, direct, motivate and evaluate assigned staff, apply judgment and discretion in resolving problems, communicate effectively, both orally and in writing and to make effective public presentations to technical, complex and often controversial information. To establish and maintain accurate records of assigned activities and operations.

Required

• At time of appointment, must possess valid Oregon drivers license
• Regular and consistent attendance

Work is performed at a juvenile detention or shelter facility and requires participating in a work and recreational activities with the clients; must be able to apprehend and restrain hostile youth when necessary. Physical demands may require bending, climbing stairs, gripping with hands and fingers, hearing voice conversation, keyboarding, lifting/carrying up to 60 pounds, pulling, pushing, reaching, running and walking.

NOTE:

Applicants may be disqualified after unsuccessful completion of any phase of evaluation.

While not part of initial applicant screening, the finalist for this position may be required to pass a criminal history background check as part of a contingent offer of employment. Conviction of a crime may not necessarily disqualify an individual from employment.

Employment is contingent upon a pre‑employment drug screen. Presence of non‑prescribed drugs, including marijuana, on drug screen results will result in disqualification pursuant to the County's drug and alcohol policy. To determine if physically qualified to perform essential functions, employment offer is conditional upon satisfactory results of a post‑offer medical and hearing exam conducted at county expense.

SELECTION PROCESS:

Screening of applicants based upon minimum qualifications listed above; oral panel interview; extensive background investigation; physical exam and chemical detection screen. Final review by the Juvenile Director or Designee.

To learn more about this position, please review the position classification here: Juvenile Program Manager I

Questions? Contact Douglas County Human Resources by e‑mail at [e-mail] or ph: [phone]

Douglas County is an Equal Employment Opportunity Employer.

Douglas County Statement on Equal Employment Opportunity

If you require any special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e‑mail a description of your request to Human Resources.