Juvenile Probation and Aftercare Specialist Supervisor

JobAps; New Castle (DE); Hybrid; USD 48,000 - 64,000; Full time

Job summary

The State of Delaware seeks a Juvenile Probation and Aftercare Supervisor to oversee probation and aftercare services for youth, ensuring compliance with court orders while applying trauma-informed and Motivational Interviewing approaches.

You will supervise staff, develop case plans, conduct risk assessments, participate in court hearings, coordinate with families and agencies, and maintain accurate records to support safe and successful outcomes.

Qualifications

• Four years’ experience supervising and supporting at-risk youth in rehabilitation settings.
• Bachelor’s degree or higher (or anticipated graduation within 3 months) in Behavioral Science, Psychology, Sociology, Human Services, or related field.
• Three years’ experience in case management (planning, implementing, monitoring, and evaluating services).
• Two years’ experience in behavior management and related modification strategies.
• Experience supervising staff; lead worker experience preferred.
• Possession of a valid Driver’s License.

Responsibilities

• Provide direct community supervision to youth and use Motivational Interviewing.
• Interview clients to assess risk, needs, and history; determine contact frequency.
• Develop and implement case plans to meet court-imposed requirements and goals.
• Monitor compliance via field visits, GPS, and office contacts.
• Attend court hearings; provide progress reports and testimony when needed.
• Prepare records and reports; coordinate referrals to services.
• Coordinate with families, schools, and community resources; cooperate with law enforcement.
• Research and report case data using automated information systems.

Job description

Summary Statement

This level supervises Juvenile Probation and Aftercare Specialists, responsible for directly providing community supervision and support to youth in compliance with the terms of court-imposed conditions of probation, aftercare, or pre-adjudication supervision. Work includes overseeing and reviewing the work of staff in regularly applying advanced case management principles and practices, as well as using motivational interviewing and a trauma-informed approach, when working with clients and their families. In addition to work performed at the Juvenile Probation and Aftercare Specialist III level, employees perform and supervise juvenile probation and aftercare work, resolve escalated issues, and ensure the proper training and development of staff.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

Provides direct community supervision and support to youth, including face-to-face visits, and uses evidence-based approaches such as Motivational Interviewing to foster successful collaboration with clients.

Interviews clients to obtain and verify personal, social, and delinquent/criminal histories and completes assessments of individuals to determine risk, needs, strengths, and frequency of client contact.

Determines appropriate methods of addressing client risks and needs based on the nature and complexity of circumstances, the client’s caretaker and support system, and available community resources.

Develops and implements case plans outlining court-imposed requirements and individual goals and objectives to be accomplished during the period of supervision, including the methods and techniques to be used.

Monitors client activities to ensure compliance with the conditions of probation and aftercare through regular contact including field visits, office appointments, Global Positioning System (GPS) monitoring, and telephone contact.

Investigates and reports possible probation and aftercare violations for further investigation and action by a probation and parole officer or law enforcement.�

Attends court hearings to answer questions, make recommendations, and present progress reports, including providing testimony.

Prepares and updates a variety of records and reports including recommendations for case disposition.

Provides referrals to applicable resources and monitors compliance with required activities and services.��

Communicates regularly with clients and families, court officials, social service agencies, and community resource contacts, including schools and behavioral healthcare service providers, to coordinate and exchange information.

Cooperates with law enforcement regarding intelligence inquiries with a goal of maintaining safety for the youth and the community.

Uses automated information systems and computer software to research, review, evaluate, and report on case data.

Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Juvenile Probation and Aftercare Specialist Supervisor

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:��

Four years’ experience in supervising and supporting at-risk youth receiving rehabilitation services in a detention, residential, probation, or community-based setting in compliance with treatment plans and/or court orders.

OR�

Possession of a Bachelor's degree or higher or have an anticipated graduation date within 3 months, with coursework in Behavioral Science, Psychology, Sociology, Human Services, or related field.

Three years’ experience in case management such as assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.

Two years’ experience in behavior management such as understanding, explaining, describing and predicting behavior, studying the connection between behavior and its causes and identifying appropriate behavior modification strategies for individual situations.

Coursework, training and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving).

Additional Posting Information

The State of Delaware recognizes the value of�telework and flexible working schedules.�This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

As a condition of hire you must possess a valid driver's

license (not suspended, revoked or cancelled, or disqualified from driving).

Pre-employment Drug Testing:� Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting�delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.